UAE Region - XO10 service disruption observed

United Arab Emirates (AE)

Document processing is failing for some documents

Outage on US Async Endpoint

Dashboard and sandbox outage

External LLM Providers (status.anthropic.com) is degraded

Issues with Google Play subscriptions

Scheduled maintenance: Hub

Investigating Partial Outage on UAE Instance

United Arab Emirates (AE)

XO Platform Release (10.29.1/11.28.1) /XO Contact Center (v3.28.1) - DE Region

Germany (DE)

DE REGION: [ARTEMIS v1.6.3] Agent Platform v2 Production Patch: 16-SEP-2026

Germany (DE)

[AGENT PLATFORM] v1.8.10 Release - DE Region

Germany (DE)

Elevated errors with gpt-image-2.5-flare

Voice & Chat Service Disruption

XO Platform Release (10.29.1/11.28.1) /XO Contact Center (v3.28.1) - JP Region

Japan (JP)

Ads Manager login issues

[AGENT PLATFORM] v1.8.10 Release - JP Region

Japan (JP)

USA Region — AI Agent Service Disruption

United States (US)

Active Message Sending Instability

Partial Outage – EU Instance

Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1

DeepSeek 网页/API 性能下降（DeepSeek Web/API Degraded Performance）

Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans

Investigating Issue with Intermittent Failures

Investigating Issue with Intermittent Failures

XO Platform Release (10.29.1/11.28.1) /XO Contact Center (v3.28.1) - EU Region

United Kingdom (GB)

Elevated errors affecting Work Mode in ChatGPT

Elevated errors for models in a single India-based cluster

Degraded Performance affecting Agents API

Degraded functionality for Claude Cowork on Windows

Partial outage on Kimi K3 model API inference (non-US only)

Elevated error rates for Codex and ChatGPT Work

US REGION: [ARTEMIS v1.6.3] Agent Platform v2 Production Patch: 14-SEP-2026

United States (US)

Elevated turnaround times for async transcription

搜索请求出现大量报错

Elevated errors for ChatGPT users in Europe

XO Platform Release (10.29.1/11.28.1) /XO Contact Center (v3.28.1) - IND Region

XO Platform Release (10.29.1/11.28.1) /XO Contact Center (v3.28.1) - US Central Region

Azerbaijan (AZ)

Codex GitHub Review and Pull Request Failures

UK REGION: [ARTEMIS v1.6.2] Agent Platform v2 Production Patch: 12-SEP-2026

United Kingdom (GB)

SG REGION: [ARTEMIS v1.6.2] Agent Platform v2 Production Patch: 12-SEP-2026

Singapore (SG)

IND REGION: [ARTEMIS v1.6.2] Agent Platform v2 Production Patch: 12-SEP-2026

JP REGION: [ARTEMIS v1.6.2] Agent Platform v2 Production Patch: 12-SEP-2026

Japan (JP)

XO Platform Release (10.29.1/11.28.1) /XO Contact Center (v3.28.1) - US Region

United States (US)

搜索请求出现大量报错

[AGENT PLATFORM] v1.8.10 Release - US Region

United States (US)

1% of ChatGPT Work (mobile/web) turns are failing for existing threads

EU REGION: [ARTEMIS v1.6.2] Agent Platform v2 Production Patch: 12-SEP-2026

Interaction Processing Failures

Elevated 503 Errors in EURO Region

US REGION: [ARTEMIS v1.6.2] Agent Platform v2 Production Patch: 11-SEP-2026

United States (US)

DE REGION: [ARTEMIS v1.6.2] Agent Platform v2 Production Patch: 12-SEP-2026

Germany (DE)

UAE REGION: [ARTEMIS v1.6.2] Agent Platform v2 Production Patch: 12-SEP-2026

United Arab Emirates (AE)

Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1

JP REGION: [ARTEMIS v1.6.1] Agent Platform v2 Production Patch: 11-SEP-2026

Japan (JP)

Elevated errors for GPT-5.6 Sol on the API

Elevated errors for ChatGPT users in Europe

Elevated latency on the Claude API for some users

RT SaaS USA - SSL connection errors

United States (US)

Delays in customer support responses

Elevated errors affecting ChatGPT Work

搜索请求出现大量报错

[ARTEMIS v1.6.1] Agent Platform v2 Production Patch: 10-SEP-2026

Unable to open shared ChatGPT Project using direct link

搜索请求出现大量报错

搜索请求出现大量报错

搜索请求出现大量报错

搜索请求出现大量报错

搜索请求出现大量报错

[API (us-west-2.api.x.ai)] Enterprise Voice Degraded

United States (US)

Delays in Conversation Search, Filtering, and Reporting

Some threads are unavailable on the web

Investigating unexpected usage limit resets

Partial outage on Nemotron Ultra Model API. **Dedicated Inference is not affected**

Increased Error Rate For Pro and Plus Plan Conversations

Degradation message delivery service.

搜索请求出现大量报错

搜索请求出现大量报错

Elevated errors for image generation

File uploads are delayed or failing

[ARTEMIS v1.6.0] Agent Platform v2 Production Deployment - 08-SEP-2026

Thread creation and connection failures

Salesforce Live Agent Handoff Disconnections

[AGENT PLATFORM] Hot fix upon v1.8.9 Release - US Region

United States (US)

Production Release - 26.9.1

Thread creation and connection failures

Slow to connect to threads

Incident: Reviews might be impacted

We have identified few connectors that are impacting users.

Storage is degraded

RT SaaS - Users experiencing 4003 errors

United States (US)

Intermittent thread failures

fal.run is unreachable for synchronous requests

API outage

Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud

API outage

[Multiple Instances] Increased error rates on the Observe.AI dashboard

XO v10.29.0 & AI For Service v11.28.0 Critical Hotfix in the DE Region - 04-SEP-2026

Germany (DE)

Issue with usage based billing

OpenAI (Third-party) incident notification: Possible impact on Kore apps

ChatGPT subscription failures

Elevated errors across ChatGPT and Codex

Elevated errors for multiple models

[Grok in X] Models outage

[Grok (Web)] Models outage

[API (us-east-1.api.x.ai)] Models outage

United States (US)

[Grok (Android)] Models outage

[Grok (iOS)] Models outage

[Grok (Office/Workspace Plugins)] Models outage

[API (us-west-2.api.x.ai)] Models outage

United States (US)

[API (us-east-1.api.x.ai)] Models outage

United States (US)

[Grok Build] Models outage

[Grok in X] Models outage

[Grok (Web)] Models outage

[Grok (Android)] Models outage

Elevated errors for Claude Sonnet 5

AI4S (XO-11) -11.28.0 Critical Hotfix in the US Region - 03-SEP-2026

United States (US)

Orbs failing to start

ChatGPT Work Mode High Error Rates

Conversations Not Loading in Dashboard

ISP Backbone Degradation

Elevated errors for Claude Sonnet 5

Elevated errors creating new accounts

DeepSeek 网页/API 部分中断（DeepSeek Web/API partially unavailable)

开放平台 API 服务异常

Scheduled maintenance: Hub

[ARTEMIS v1.5.3] Agent Platform v2 PROD Hotfix Deployment - 02-SEP-2026

Computer Sandbox Issue

Perplexity Website and API incident

Computer Sandbox Issue

Connector connectivity issues

An issue affecting the stability of the website has been detected

Investigating increased API latency

An issue affecting the stability of the website has been detected

API outage

Service outage

XO Platform Release (10.29.0/11.28.0) /XO Contact Center (v3.28.0) - UAE Region

United Arab Emirates (AE)

SERVICE_DISRUPTION: AlloyDB for PostgreSQL, Apigee, Cloud Filestore, Cloud Run, Cloud Spanner, Google App Engine, Google BigQuery, Google Cloud Bigtable, Google Cloud Dataflow, Google Cloud SQL, Google Compute Engine, Google Kubernetes Engine, Hybrid Conn

SERVICE_DISRUPTION: AlloyDB for PostgreSQL, Apigee, Cloud Filestore, Cloud Run, Cloud Spanner, Google App Engine, Google BigQuery, Google Cloud Bigtable, Google Cloud Dataflow, Google Cloud SQL, Google Compute Engine, Google Kubernetes Engine, Hybrid Conn

Elevated errors in ChatGPT conversations for Free and Go plans

ChatGPT Work seeing elevated errors and latency

Status page migration to incident.io