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Deepgram

AI
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Description
Deepgram is an AI speech recognition platform that provides transcription and understanding APIs. It offers real-time and batch speech-to-text, voice agents, and language models for developers building voice-enabled applications.
Active Incidents
Last refresh: 2026-04-28 02:31 UTC (30m ago)

Voice Agent third-party provider instability (Claude Sonnet 4.5)

Investigating

We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.

Incident
Location:
Started: 2026-04-24 05:45 UTC (3d ago)
Updated: 2026-04-24 05:45 UTC (3d ago)
Resolved: N/A

Voice Agent third-party provider instability (Google Gemini LLMs)

Identified

We are currently observing elevated error rates from our downstream third-party provider, Google Gemini LLMs. Deepgram infrastructure, including our canaries, remains healthy; however, Voice Agent customers using bring-your-own (BYO) Gemini LLMs may experience degraded performance or intermittent failures on LLM think requests. We are monitoring the situation and tracking the provider’s status ...

Incident
Location: Brazil (BR)
Started: 2026-04-21 15:59 UTC (6d ago)
Updated: 2026-04-21 15:59 UTC (6d ago)
Resolved: N/A