URL Inspection: https://helpdocs.io

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200

Ping

1 ms

Technologies

Technologies Detected

Infrastructure & Network (9)

CDN	Amazon CloudFront Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency and high transfer speeds.
Description: Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency and high transfer speeds. It integrates with AWS services and provides DDoS protection and SSL/TLS encryption. View full details
Evidence: • HTML <script>: https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=5d848f0f3ce9fea053031e0b

CDN	Cloudflare CDN Cloudflare CDN is a global content delivery network that accelerates and protects websites and applications.
Description: Cloudflare CDN is a global content delivery network that accelerates and protects websites and applications. It provides DDoS protection, SSL/TLS encryption, web performance optimization, and caching services through its worldwide network of data centers. View full details
Evidence: • Header Server: cloudflare • Header Cf-Ray: 9cc9ed2bfc7a07d9-IAD • Header Cf-Cache-Status: HIT

CDN	Cloudflare CDNJS Cloudflare CDNJS is a free, open-source CDN that hosts popular JavaScript libraries and frameworks.	3.0.3
Description: Cloudflare CDNJS is a free, open-source CDN that hosts popular JavaScript libraries and frameworks. It provides fast, reliable delivery of JavaScript libraries like jQuery, React, Vue, and thousands of others, helping developers improve website performance without hosting libraries themselves. View full details
Evidence: • HTML <script>: https://cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.0.3/cookieconsent.min.js • HTML <script>: https://cdnjs.cloudflare.com/ajax/libs/js-cookie/2.1.4/js.cookie.min.js • HTML <script>: https://cdnjs.cloudflare.com/ajax/libs/three.js/r125/three.min.js • HTML <link>: https://cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.0.3/cookieconsent.min.css

CDN	Google Fonts Google Fonts is a free, open-source web font service that provides hundreds of high-quality fonts for use on websites.
Description: Google Fonts is a free, open-source web font service that provides hundreds of high-quality fonts for use on websites. It delivers fonts through a global CDN, ensuring fast loading and consistent typography across devices and browsers, with no licensing fees. View full details
Evidence: • Resource Hint: https://fonts.googleapis.com • Resource Hint: https://fonts.gstatic.com

CDN	Google Hosted Libraries Google Hosted Libraries is a content delivery network that hosts popular open-source JavaScript libraries like jQuery, Angular, and Dojo.
Description: Google Hosted Libraries is a content delivery network that hosts popular open-source JavaScript libraries like jQuery, Angular, and Dojo. It provides fast, reliable delivery of these libraries through Google's global CDN, reducing server load and improving website performance. View full details
Evidence: • HTML <script>: https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js

CDN	jsDelivr jsDelivr is a free, open-source CDN that provides fast and reliable delivery of JavaScript libraries, CSS frameworks, and fonts from npm and GitHub.
Description: jsDelivr is a free, open-source CDN that provides fast and reliable delivery of JavaScript libraries, CSS frameworks, and fonts from npm and GitHub. It's one of the fastest CDNs available and supports both traditional and ES module formats. View full details
Evidence: • HTML <script>: https://cdn.jsdelivr.net/npm/@finsweet/attributes-cmsnest@1/cmsnest.js • HTML <script>: https://cdn.jsdelivr.net/npm/@flowbase-co/[email protected]/dist/tab-rotation.js • HTML <script>: https://cdn.jsdelivr.net/npm/@flowbase-co/[email protected]/dist/carousel-ticker.js • HTML <script>: https://cdn.jsdelivr.net/npm/@flowbase-co/boosters-carousel-ticker@1/dist/carousel-ticker.min.js • HTML <script>: https://cdn.jsdelivr.net/npm/@flowbase-co/[email protected]/dist/countup.min.js ... and 4 more

DNS Provider	AWS Route53 Amazon Route 53 is a highly available and scalable cloud DNS web service from Amazon Web Services.
Description: Amazon Route 53 is a highly available and scalable cloud DNS web service from Amazon Web Services. It provides reliable domain name resolution, health checking, traffic routing, and integration with other AWS services like EC2, S3, and CloudFront. View full details
Evidence: • DNS Record NS: ns-1007.awsdns-61.net • DNS Record NS: ns-1169.awsdns-18.org • DNS Record NS: ns-1578.awsdns-05.co.uk • DNS Record NS: ns-497.awsdns-62.com

Email Provider	Google Workspace Google Workspace (formerly G Suite) provides business email hosting using Gmail's infrastructure.
Description: Google Workspace (formerly G Suite) provides business email hosting using Gmail's infrastructure. It offers custom domain email addresses, large storage capacity, advanced spam filtering, and integration with Google's productivity suite. View full details
Evidence: • DNS Record MX: aspmx.l.google.com • DNS Record MX: alt2.aspmx.l.google.com • DNS Record MX: alt1.aspmx.l.google.com • DNS Record MX: alt3.aspmx.l.google.com • DNS Record MX: alt4.aspmx.l.google.com ... and 1 more

Registrar	Gandi SAS Gandi is a French domain registrar and web hosting company known for its commitment to transparency, privacy, and ethical business practices.
Description: Gandi is a French domain registrar and web hosting company known for its commitment to transparency, privacy, and ethical business practices. It provides domain registration, web hosting, email, and SSL certificates with a focus on simplicity and user rights. View full details
Evidence: • WHOIS Registrar: GANDI SAS

Analytics & Marketing (3)

Analytics	Google Analytics Google Analytics is the most widely used web analytics service that provides detailed insights into website traffic, user behavior, and conversion tracking.
Description: Google Analytics is the most widely used web analytics service that provides detailed insights into website traffic, user behavior, and conversion tracking. It offers comprehensive analytics including audience demographics, traffic sources, user journeys, and e-commerce tracking to help businesses understand and optimize their online presence. View full details
Evidence: • HTML <script>: https://www.googletagmanager.com/gtag/js?id=G-K46CXZ7B0Z

Analytics	Google Tag Manager Google Tag Manager is a tag management system that allows marketers to manage and deploy marketing tags (analytics, tracking pixels, etc.) on websites without modifying code.
Description: Google Tag Manager is a tag management system that allows marketers to manage and deploy marketing tags (analytics, tracking pixels, etc.) on websites without modifying code. It provides a centralized interface for managing multiple tracking and analytics tools, improving website performance and simplifying tag deployment. View full details
Evidence: • HTML <script>: https://www.googletagmanager.com/gtag/js?id=G-K46CXZ7B0Z

Analytics	Plausible Analytics Plausible Analytics is a privacy-focused, lightweight web analytics service that provides website statistics without tracking personal data or using cookies.
Description: Plausible Analytics is a privacy-focused, lightweight web analytics service that provides website statistics without tracking personal data or using cookies. It offers simple, GDPR-compliant analytics with essential metrics while respecting user privacy and maintaining fast page load times. View full details
Evidence: • HTML <script>: https://plausible.io/js/script.pageview-props.tagged-events.js

Security & Privacy (1)

Security	DMARC Digests DMARC Digests is a DMARC monitoring and reporting service that helps organizations track and analyze DMARC reports.
Description: DMARC Digests is a DMARC monitoring and reporting service that helps organizations track and analyze DMARC reports. It provides daily digest emails summarizing DMARC authentication results, helping organizations monitor email authentication and identify potential issues. View full details
Evidence: • DMARC RUA: mailto:re+mi9p9iwwdkv@inbound.dmarcdigests.com

SSL & Certificates (3)

Certificate Authority	Google Trust Google Trust Services is Google's certificate authority that issues SSL/TLS certificates for Google services and Google Cloud Platform.
Description: Google Trust Services is Google's certificate authority that issues SSL/TLS certificates for Google services and Google Cloud Platform. It provides trusted root certificates used by Google's infrastructure and services. View full details
Evidence: • DNS Record CAA: pki.goog • SSL Certificate Issuer: C=US, O=Google Trust Services, CN=WE1

Certificate Authority	Let's Encrypt Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG).
Description: Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG). It provides free SSL/TLS certificates to enable encrypted HTTPS on websites, making web security accessible to everyone. It's one of the most widely used certificate authorities globally. View full details
Evidence: • DNS Record CAA: letsencrypt.org

Certificate Authority	Sectigo Sectigo is a leading certificate authority that provides SSL/TLS certificates, code signing certificates, and PKI solutions.
Description: Sectigo is a leading certificate authority that provides SSL/TLS certificates, code signing certificates, and PKI solutions. It's one of the largest CAs globally and offers various certificate types with competitive pricing. View full details
Evidence: • DNS Record CAA: sectigo.com

Other (3)

Email	Mailchimp Mailchimp is an all-in-one marketing platform that provides email marketing, marketing automation, CRM, and analytics tools.
Description: Mailchimp is an all-in-one marketing platform that provides email marketing, marketing automation, CRM, and analytics tools. It helps businesses create and send email campaigns, manage contacts, and track marketing performance across channels. View full details
Evidence: • DNS Record TXT: v=spf1 mx include:_spf.google.com include:spf.mtasv.net include:mailgun.org include:servers.mcsv.net ~all

Email	Mailgun Mailgun is a transactional email API service designed for developers.
Description: Mailgun is a transactional email API service designed for developers. It provides reliable email delivery, analytics, and email validation services. It's commonly used by applications to send transactional emails like password resets and notifications. View full details
Evidence: • DNS Record TXT: v=spf1 mx include:_spf.google.com include:spf.mtasv.net include:mailgun.org include:servers.mcsv.net ~all

Productivity	Asana Asana is a web and mobile application designed to help teams organize, track, and manage their work.
Description: Asana is a web and mobile application designed to help teams organize, track, and manage their work. It provides project management tools, task tracking, team collaboration features, and workflow automation to help teams stay coordinated and productive. View full details
Evidence: • DNS Record TXT: asv=33aa0735da02de6875d66da3c610eb99

Metadata & SEO

Title

AI Knowledge Base Software to Scale Support | HelpDocs

Description

Stop growing your support team every time you grow your customer base. HelpDocs is knowledge base software that deflects 30% of tickets with AI-powered self-service. Start free trial.

Canonical URL

https://www.helpdocs.io

Language

Viewport

width=device-width, initial-scale=1

Domain Owner Information

View Full WHOIS

Registrar

GANDI SAS

Created

May 08, 2016

9 years 270 days old

Expires

May 08, 2026

3 months 6 days left

SSL/TLS Certificate

View Full SSL Report

Issued By

C=US, O=Google Trust Services, CN=WE1

Security Score

85 /100

Social Media Cards

OpenGraph (5 properties)

Type

website

Description

HelpDocs helps SaaS teams scale support with structured, intelligent documentation. Power Ask AI, automate answers, and improve content with smart feedback tools.

Title

Knowledge Base Software - HelpDocs

Image

https://cdn.prod.website-files.com/5d848f0f3ce9fea053031e0b/5db11c3d71caa28009caea80_Screenshot%202019-10-24%2010.35.09.png

Url

https://www.helpdocs.io