URL Inspection: https://helpdesk.idec.com

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Technologies

Technologies Detected

Infrastructure & Network (4)

CDN	AWS CloudFront Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency and high transfer speeds.
Description: Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency and high transfer speeds. It integrates with AWS services and provides DDoS protection and SSL/TLS encryption. View full details
Evidence: • Header Content-Security-Policy (script-src): https://dtzpfzv31buvf.cloudfront.net

DNS Provider	Akamai DNS Akamai DNS is a managed DNS service from Akamai Technologies, a leading content delivery network provider.
Description: Akamai DNS is a managed DNS service from Akamai Technologies, a leading content delivery network provider. It offers high-performance DNS resolution with global distribution, DDoS protection, and integration with Akamai's CDN infrastructure. View full details
Evidence: • DNS Record NS: a1-160.akam.net (root domain: idec.com) • DNS Record NS: a2-67.akam.net (root domain: idec.com) • DNS Record NS: a24-64.akam.net (root domain: idec.com) • DNS Record NS: a5-64.akam.net (root domain: idec.com) • DNS Record NS: a6-64.akam.net (root domain: idec.com) ... and 1 more

Email Provider	Mimecast Mimecast is a cloud-based email security and continuity service that provides email archiving, threat protection, data loss prevention, and business continuity for enterprise email systems.
Description: Mimecast is a cloud-based email security and continuity service that provides email archiving, threat protection, data loss prevention, and business continuity for enterprise email systems. View full details
Evidence: • DNS Record MX: usb-smtp-inbound-1.mimecast.com (root domain: idec.com) • DNS Record MX: usb-smtp-inbound-2.mimecast.com (root domain: idec.com)

Registrar	Network Solutions Network Solutions is one of the original domain registrars, having registered some of the first .com domains.
Description: Network Solutions is one of the original domain registrars, having registered some of the first .com domains. It provides domain registration, web hosting, and website builder services, though it's now owned by Web.com. View full details
Evidence: • WHOIS Registrar: Network Solutions, LLC

Analytics & Marketing (1)

Analytics	Google Console Google Search Console (formerly Google Webmaster Tools) is a free service from Google that helps website owners monitor and maintain their site's presence in Google search results.
Description: Google Search Console (formerly Google Webmaster Tools) is a free service from Google that helps website owners monitor and maintain their site's presence in Google search results. It provides insights into search performance, indexing status, and technical SEO issues. View full details
Evidence: • DNS Record TXT: google-site-verification=PqHpmhhxrL3HUMcUAvEdtsuC4hdLfJIfkI7o2diIo-8 (root domain: idec.com)

Social & Communication (2)

Communication	Salesforce Cloud Salesforce Service Cloud is a customer service platform that helps businesses provide support to customers across multiple channels.
Description: Salesforce Service Cloud is a customer service platform that helps businesses provide support to customers across multiple channels. It provides case management, knowledge base, live chat, and service analytics to help organizations deliver excellent customer service and support. View full details
Evidence: • DNS Record TXT: v=spf1 include:spf.idec.com include:48295955.spf06.hubspotemail.net include:spf.zoho.com include:spf.mailjet.com include:amazonses.com include:_spf.salesforce.com include:usb._netblocks.mimecast.com include:spf.protection.outlook.com ~all (root domain: idec.com)

Social Media	Facebook Facebook is the world's largest social networking platform, allowing users to connect, share content, and communicate with friends and family.
Description: Facebook is the world's largest social networking platform, allowing users to connect, share content, and communicate with friends and family. It provides social media features, messaging, groups, pages for businesses, and advertising tools for marketers. View full details
Evidence: • DNS Record TXT: facebook-domain-verification=fr0tv0br1zzjtqxpzf7rqzz6n3b1j0 (root domain: idec.com)

Security & Privacy (1)

Security	Sophos Sophos is a cybersecurity company that provides endpoint protection, network security, email security, and cloud security solutions.
Description: Sophos is a cybersecurity company that provides endpoint protection, network security, email security, and cloud security solutions. It offers comprehensive security products for businesses of all sizes, including antivirus, firewall, and encryption solutions. View full details
Evidence: • DNS Record TXT: sophos-domain-verification=8adf7958a392ecf2264fc1beb8bd2ad3e49fd9dad5ae3c00220c724eef1c6b76 (root domain: idec.com)

SSL & Certificates (1)

Certificate Authority	Let's Encrypt Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG).
Description: Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG). It provides free SSL/TLS certificates to enable encrypted HTTPS on websites, making web security accessible to everyone. It's one of the most widely used certificate authorities globally. View full details
Evidence: • SSL Certificate Issuer: C=US, O=Let's Encrypt, CN=R13

Other (9)

B2B Marketplace	Amazon Business Amazon Business is a B2B marketplace from Amazon that provides business customers with access to millions of products, business pricing, and procurement tools.
Description: Amazon Business is a B2B marketplace from Amazon that provides business customers with access to millions of products, business pricing, and procurement tools. It offers features like business-only pricing, quantity discounts, and purchase approval workflows for organizations. View full details
Evidence: • DNS Record TXT: amazon-business-verification=00c692ca855eba992333b8250b2598206505160f2221e22e2d30887e274fca59 (root domain: idec.com)

Business	Zoho Desk Zoho Desk is an AI-powered help desk software designed to streamline customer service operations.
Description: Zoho Desk is an AI-powered help desk software designed to streamline customer service operations. The platform provides omnichannel support across 10+ communication channels, AI capabilities with Zia AI agents, ticket management, automation workflows, and self-service options including knowledge bases and community forums. View full details
Evidence: • CNAME: Reverse DNS: desk.cs.zohohost.com

Cloud	Microsoft Microsoft is a multinational technology company that develops and licenses software, cloud services, and hardware products.
Description: Microsoft is a multinational technology company that develops and licenses software, cloud services, and hardware products. It provides operating systems, productivity applications, cloud computing, and enterprise technology solutions. View full details
Evidence: • DNS Record TXT: MS=ms25520684 (root domain: idec.com) • DNS Record TXT: MS=ms35958237 (root domain: idec.com)

Development	Atlassian Atlassian is a software company that provides collaboration and development tools for teams.
Description: Atlassian is a software company that provides collaboration and development tools for teams. Its products include Jira for project management, Confluence for documentation, Bitbucket for code collaboration, and Trello for task management, widely used by software development teams. View full details
Evidence: • DNS Record TXT: atlassian-domain-verification=ZVEVVOiKsv9ldXEALju0Kapwd3jhEHffIaweDD1GLatod83kr473UyG/IXy1XvLk (root domain: idec.com) • DNS Record TXT: atlassian-domain-verification=maj7SFO5aTDOQ5R8ppa1X4/2XbdZbA/cYf9lLIY5bFliUtUZHl/ZvZPktNHiUJW4 (root domain: idec.com)

Document Management	DocuSign DocuSign is an electronic signature and digital transaction management platform that enables businesses to send, sign, and manage documents electronically.
Description: DocuSign is an electronic signature and digital transaction management platform that enables businesses to send, sign, and manage documents electronically. It provides legally binding e-signatures, workflow automation, and document management to streamline business processes and reduce paperwork. View full details
Evidence: • DNS Record TXT: docusign=dc3ed2f2-adae-4978-a15d-310ccebfdb46 (root domain: idec.com)

Email	Amazon SES Amazon SES (Simple Email Service) is a cloud-based email sending service from AWS that enables businesses to send transactional and marketing emails.
Description: Amazon SES (Simple Email Service) is a cloud-based email sending service from AWS that enables businesses to send transactional and marketing emails. It provides scalable email delivery, bounce and complaint handling, and email reputation management for applications and businesses. View full details
Evidence: • DNS Record TXT: v=spf1 include:spf.idec.com include:48295955.spf06.hubspotemail.net include:spf.zoho.com include:spf.mailjet.com include:amazonses.com include:_spf.salesforce.com include:usb._netblocks.mimecast.com include:spf.protection.outlook.com ~all (root domain: idec.com)

Email	Microsoft 365 Microsoft 365 (formerly Office 365) provides business email hosting using Exchange Online.
Description: Microsoft 365 (formerly Office 365) provides business email hosting using Exchange Online. It offers custom domain email addresses, Outlook integration, large mailbox storage, and advanced security features along with the full Microsoft Office suite. View full details
Evidence: • DNS Record TXT: v=spf1 include:spf.idec.com include:48295955.spf06.hubspotemail.net include:spf.zoho.com include:spf.mailjet.com include:amazonses.com include:_spf.salesforce.com include:usb._netblocks.mimecast.com include:spf.protection.outlook.com ~all (root domain: idec.com)

Email	Zoho Mail Zoho Mail is a business email hosting service that provides professional email addresses with custom domain support.
Description: Zoho Mail is a business email hosting service that provides professional email addresses with custom domain support. It offers ad-free email, calendar, contacts, and tasks management, along with integration with Zoho's productivity suite. View full details
Evidence: • Header Content-Security-Policy (script-src): https://static.zohocdn.com • Header Content-Security-Policy (script-src): https://salesiq.zoho.com • Header Content-Security-Policy (script-src): https://js.zohocdn.com • HTML <script>: https://static.zohocdn.com/helpcenter/flat/js/react.vendor.9c9787845baf19582f2a_.js • HTML <script>: https://static.zohocdn.com/helpcenter/flat/js/vendor.d7fab49838f8319e1d34_.js ... and 5 more

Technology	Apple Apple is a technology company that designs and manufactures consumer electronics, software, and online services.
Description: Apple is a technology company that designs and manufactures consumer electronics, software, and online services. It provides cloud services through iCloud, Apple ID authentication, and various technology products and services for consumers and businesses. View full details
Evidence: • DNS Record TXT: apple-domain-verification=bvoxGKf1ajD1tGX3 (root domain: idec.com)