Xero

Accounting

Website

Resolving…

Description

Xero is a cloud-based accounting software platform for small businesses and accountants. It provides invoicing, bank reconciliation, expense tracking, payroll, and reporting with integrations to banks, payment providers, and business apps.

Status Page

https://status.xero.com

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-16 23:12 UTC (24m ago)

Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central

Resolved

Salesforce has implemented a fix for the issue that was preventing some customers are from raising cases, contacting support, using in-app help or accessing Xero Central

Incident

Location: Global

Started: 2026-09-16 08:49 UTC (14h ago)

Updated: 2026-09-16 15:12 UTC (8h ago)

Resolved: 2026-09-16 15:12 UTC (8h ago)

2026-09-16 13:56 UTC (9h ago) : Salesforce has implemented a fix and we are currently monitoring the results.

2026-09-16 10:19 UTC (13h ago) : Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central. We're investigating this with Salesforce as a priority. Please note, this does not impact your access to the Xero platform. Our teams are actively monitoring ...

2026-09-16 08:49 UTC (14h ago) : We are aware some customers are unable to raise cases, contact the Xero support team or access Xero Central. We're investigating this with our third-party provider urgently.