Sage

Accounting

Website

Resolving…

Description

Sage is an accounting and business software company that provides accounting, payroll, and compliance solutions for SMBs. It offers Sage Business Cloud, desktop accounting, and industry-specific products for small and medium businesses worldwide.

Status Page

https://status.sage.com

Active Incidents

Last refresh: 2026-08-16 10:11 UTC (7m ago)

Sage DPW Cloud - Scheduled Maintenance

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-08-14 12:13 UTC (1d ago)

Updated: 2026-08-16 06:00 UTC (4h ago)

Resolved: N/A

2026-08-14 12:13 UTC (1d ago) : Bei Ihrer Sage DPW Cloud werden am Sonntag, dem 16. August 2026, für 6 Stunden, zwischen 08:00 MEZ und 14:00 MEZ. Wartungsarbeiten durchgeführt. Das Service ist während dieser geplanten Zeit nicht verfügbar. Wir entschuldigen uns für etwaige Unannehmlichkeiten. Mit freundlichen Grüßen. Das Sage-Team ---------------------------------------------------------------------- Sage DPW Cloud will be un...

Sage Payroll Calculator Agent - Sage Payroll Agent Tax Calc

Monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Incident

Location: United States (US)

Started: 2026-08-14 17:25 UTC (1d ago)

Updated: 2026-08-14 22:09 UTC (1d ago)

Resolved: N/A

2026-08-14 17:38 UTC (1d ago) : We have identified an intermittent issue in the USA preventing customers from processing payroll. Customers are being presented with an error message: "Sage 100 cannot connect to the Sage Payroll Tax Service". All other product functionalities are performing as expected. The products/services affected is: - Sage 100 US We are investigating.

2026-08-14 17:25 UTC (1d ago) : We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Banking Service - Partial Outage

Monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Incident

Location: —

Started: 2026-08-12 15:53 UTC (3d ago)

Updated: 2026-08-14 12:18 UTC (1d ago)

Resolved: N/A

2026-08-13 12:03 UTC (2d ago) : We continue to work on a solution to unblock the impacted customers. We apologise for any inconvenience this might.

2026-08-12 16:08 UTC (3d ago) : We have identified an issue preventing a subset of Sage Intacct customers from retrieving the latest bank transactions for accounts connected using Multi-Account Linking (the ability to connect multiple bank accounts simultaneously). All other product functionality is operating as expected. We are currently investigating the cause and are working on unblocking impacted customers as soon as poss...

2026-08-12 15:53 UTC (3d ago) : We are investigating a potential issue with the service. An update will be provided within 30 minutes.

AutoEntry - AccountsPrep

Monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Incident

Location: United Kingdom (GB)

Started: 2026-08-07 22:52 UTC (8d ago)

Updated: 2026-08-10 15:22 UTC (5d ago)

Resolved: N/A

2026-08-10 07:56 UTC (6d ago) : We have identified the cause of the issue and we are working on a fix.

2026-08-07 23:03 UTC (8d ago) : We have identified an issue causing incorrect income tax values to be displayed for UK customers when using the service. We are currently investigating.

2026-08-07 22:52 UTC (8d ago) : We are investigating a potential issue with the service. An update will be provided within 30 minutes.