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Sage

Accounting
Resolving…
Description
Sage is an accounting and business software company that provides accounting, payroll, and compliance solutions for SMBs. It offers Sage Business Cloud, desktop accounting, and industry-specific products for small and medium businesses worldwide.
Active Incidents
Last refresh: 2026-09-17 07:26 UTC (30m ago)

Cloud Services - Salesforce Platform

Monitoring

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Incident
Location: United States (US)
Started: 2026-09-16 09:46 UTC (22h ago)
Updated: 2026-09-16 20:42 UTC (11h ago)
Resolved: N/A
2026-09-16 10:17 UTC (21h ago) : We are engaged with third-party provider, Salesforce and we are waiting for updates. The products/services confirmed to be affected at this moment are: - Sage People (Cloud Ops)
2026-09-16 09:46 UTC (22h ago) : We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Brightpearl - Partial Outage

Investigating

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. If customers experience any issues, they are advised to contact Customer Services.

Incident
Location:
Started: 2026-09-16 10:23 UTC (21h ago)
Updated: 2026-09-16 15:56 UTC (16h ago)
Resolved: N/A
2026-09-16 10:59 UTC (20h ago) : We have identified an issue that was causing certain product labels to have some missing fields. The issue was impacting customers globally. All other functionality remained unaffected. The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
2026-09-16 10:23 UTC (21h ago) : We are investigating a potential issue with the service. An update will be provided within 30 minutes.