Sage
Sage Intacct - Operational
MonitoringEarlier today we identified an issue preventing student users in the USA from importing files within the learning feature. All other product functionalities were performing as expected for all customers. The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Banking Service - Partial Outage
IdentifiedWe have identified the cause of the issue and are working on a fix. We apologise for any inconvenience this might cause.
Brightpearl - Degraded Performance
MonitoringThe service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
E-Mail Functionality - Partial Outage.
InvestigatingWe have identified that customers in the UK, Ireland and ZA are getting an error message when trying to use the email functionality on the following products: -Sage 50 Accounts UK -Sage 50 Payroll UK -Sage 50 Payroll Ireland -Sage 50c ZA -Sage Pastel Payroll We are currently investigating.
Sage 200 Standard (UKI) - Degraded Performance
InvestigatingWe have identified an issue where customers in the UK and Ireland are experiencing performance degradation. We are currently investigating.
Sage HR - Partial Outage
IdentifiedWe have started to release the fix to the incorrect leave balances to a small batch of customers and will continue to roll it out to all customers that reported the issue in the incoming days. We appreciate your patience while we continue to roll out the fix. ------------------------------------------------------- Hemos comenzado a implementar la corrección de los saldos de vacaciones incorrect...
Download Issues - Partial Outage
InvestigatingLes services de téléchargement sont désormais disponibles, et nous travaillons actuellement au téléchargement des derniers fichiers pour l’ensemble des produits. Certains clients peuvent rencontrer des lenteurs lors du téléchargement des fichiers, et nous enquêtons actuellement sur la cause. ------------------------------------------ The download services are now available, and we are currently...