Wirex

Crypto & Fintech

Website

Resolving…

Description

Wirex is a digital payments platform that combines multi-currency accounts, debit cards, and cryptocurrency services. It helps consumers and businesses spend, exchange, and earn rewards on crypto and traditional currencies in supported regions.

Status Page

https://status.wirexapp.com

Active Incidents

Last refresh: 2026-08-24 19:43 UTC (34m ago)

Cashback Display Issue – Investigating

Identified

The issue has been identified and a fix is being implemented.

Incident

Location: —

Started: 2026-07-02 14:45 UTC (Jul 02, 2026)

Updated: 2026-07-13 10:45 UTC (Jul 13, 2026)

Resolved: N/A

2026-07-02 14:45 UTC (Jul 02, 2026) : Some users may see cashbacks displayed as "failed" in the app. These cashbacks have been successfully paid and are still redeemable — this is a display issue only. Our team is actively working on a fix, and all affected cashbacks will be automatically reprocessed so they display correctly.

Wirexapp-to-Wirex One balances migration issue

Monitoring

The hotfix for balance migrations has been applied starting from 9:46 UTC. Preivously affected/stuck migrations will be reprocessed as soon as possible.

Incident

Location: —

Started: 2026-06-29 09:23 UTC (Jun 29, 2026)

Updated: 2026-06-29 10:05 UTC (Jun 29, 2026)

Resolved: N/A

2026-06-29 09:23 UTC (Jun 29, 2026) : Coin: All Region: All Description: From 28 June ~14:00 PM we have observed balances migration failures from Wirexapp to Wirex One. Please rest assured the root cause is identified and our technicians will resolve all its consequences.