Luno

Crypto & Fintech

Website

Resolving…

Description

Luno is a cryptocurrency exchange and wallet platform that allows users to buy, sell, store, and trade cryptocurrencies. It provides retail and professional trading, mobile apps, and OTC trading for institutional clients.

Status Page

https://status.luno.com/

Active Incidents

Last refresh: 2026-09-17 08:53 UTC (10m ago)

Planned maintenance on FPX instant deposit system in Malaysia

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: Malaysia (MY)

Started: 2026-09-15 02:22 UTC (2d ago)

Updated: 2026-09-16 04:00 UTC (1d ago)

Resolved: N/A

2026-09-15 02:22 UTC (2d ago) : Please be advised that our banking partner will be conducting planned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime. Appreciate if you could plan and make deposits before/after the following times: Thursday, 17 September 2026 12.00 a.m. - 6.00 a.m. Friday, 18 September 2026 4:30 a.m - 5.00 a.m. Our banking partne...

Deposits Unavailable In Kenya

Identified

Update: Fiat withdrawals restored for Kenyan customers Cryptocurrency withdrawals to external wallets remain available. Fiat withdrawals are now available for Kenyan customers. Fiat deposits remain unavailable for Kenyan customers at this time. Our team is working to resolve the remaining issue as quickly as possible. We'll update this page as soon as full service is restored. We apologise for ...

Incident

Location: Kenya (KE)

Started: 2026-05-05 15:04 UTC (May 05, 2026)

Updated: 2026-09-15 13:19 UTC (1d ago)

Resolved: N/A

2026-06-30 14:13 UTC (Jun 30, 2026) : Update: Withdrawals have resumed processing but will have longer-than-normal processing times. Deposits are still unavailable. We appreciate your patience apologise for any inconvenience caused.

2026-06-24 15:08 UTC (Jun 24, 2026) : We are currently experiencing a disruption affecting deposits and withdrawals for our customers in Kenya. This issue stems from a technical challenge with our payment provider, and our team is actively collaborating with them to restore service as swiftly as possible. Thank you for your patience and understanding as we work to resolve this.

2026-06-10 11:50 UTC (Jun 10, 2026) : Unfortunately the resolution detailed by the 3rd party has not been successful. We are now being quoted June 25th as a conclusive resolution date. We will continue to put pressure on the 3rd party for updates Again, we sincerely apologise for the inconvenience and appreciate your continued patience. Sends are still available.

Instant Buy not available in South Africa

Identified

We have identified an issue that is affecting South African customers who attempt to buy cryptocurrency with the Instant Buy feature and receive an error. Customers can still use instant deposit and EFT options to buy cryptocurrency. We are working on this as a priority

Incident

Location: —

Started: 2026-08-31 14:03 UTC (16d ago)

Updated: 2026-08-31 14:03 UTC (16d ago)

Resolved: N/A