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Verkada

Security
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Description
Verkada is a cloud-based physical security platform that provides video surveillance, access control, environmental sensors, and alarms. It offers enterprise building security with cloud-managed cameras, door controllers, and analytics for organizations.
Active Incidents
Last refresh: 2026-07-05 07:37 UTC (7m ago)

Some Intercom units are failing to process bluetooth unlocks

Identified

Our team has made progress investigating an issue affecting Bluetooth unlocks on Verkada TD33 Intercoms. A mitigation is available now - affected customers can contact Verkada Support to have Bluetooth unlocks restored on their TD33 Intercoms. We are continuing to work toward a permanent fix and will provide further updates.

Incident
Location:
Started: 2026-07-03 00:36 UTC (2d ago)
Updated: 2026-07-03 16:15 UTC (1d ago)
Resolved: N/A
2026-07-03 00:36 UTC (2d ago) : We are currently investigating this issue.