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Qualys

Security
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Description
Qualys is a cloud platform for vulnerability management, compliance, and IT asset visibility. It helps security teams scan infrastructure, prioritize remediation, and monitor posture across cloud and on-premises environments.
Active Incidents
Last refresh: 2026-06-29 13:31 UTC (6m ago)

EU Platform 3: Certview 4.8.1.0 Release Notification (CMB-353121)

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location:
Started: 2026-06-26 13:38 UTC (2d ago)
Updated: 2026-06-29 10:00 UTC (3h ago)
Resolved: N/A
2026-06-29 09:00 UTC (4h ago) : Maintenance will begin as scheduled in 60 minutes.
2026-06-26 13:38 UTC (2d ago) : CMB-353121 A new version of CertView 4.8.1.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected. https://docs.qualys.com/en/certview/release-notes/certview/release_4_8_1.htm

EU Platform 3: QWEB 10.39.0.0 Release Notification (CMB-351128)

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: Colombia (CO)
Started: 2026-06-09 19:09 UTC (19d ago)
Updated: 2026-06-29 09:30 UTC (4h ago)
Resolved: N/A
2026-06-29 08:30 UTC (5h ago) : Maintenance will begin as scheduled in 60 minutes.
2026-06-09 19:09 UTC (19d ago) : CMB-351128 A new release of Qualys Suite QWEB 10.39.0.0 is scheduled to be released into production. The deployment is completely transparent to users and will require no downtime. https://docs.qualys.com/en/vm/release-notes/qweb/release_10_39.htm https://docs.qualys.com/en/vm/release-notes/qweb/release_10_39_api.htm https://docs.qualys.com/en/vm/release-notes/mergedProjects/qualys_pa/pa/releas...

CA Platform 1: SDR 1.15.0 Release Notification (CMB-353446)

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: Spain (ES)
Started: 2026-06-25 17:42 UTC (3d ago)
Updated: 2026-06-29 08:10 UTC (5h ago)
Resolved: N/A
2026-06-29 04:30 UTC (9h ago) : Maintenance will begin as scheduled in 60 minutes.
2026-06-25 17:43 UTC (3d ago) : We will be undergoing scheduled maintenance during this time.
2026-06-25 17:42 UTC (3d ago) : CMB-353446 A new version of SaaS Detection and Response (SDR) 1.15.0 is going to be released into production. The deployment is completely transparent to users and no impact is expected. https://docs.qualys.com/en/saasdr/release-notes/saasdr/release_1_15_0.htm

US Platform 2: Container Security (CS) users may experience delays in container and image scan processing, as well as delayed sensor provisioning and status updates.(IM-12726)

Identified

Qualys Cloud Platform Operations has identified the issue and is currently working on a fix. All recent scans of containers and images are functioning as expected, and the latest data is now accessible. Further updates will be shared as they become available.

Incident
Location:
Started: 2026-06-23 22:23 UTC (5d ago)
Updated: 2026-06-25 23:16 UTC (3d ago)
Resolved: N/A
2026-06-25 20:36 UTC (3d ago) : The issue has been identified and a fix is being implemented.
2026-06-24 19:37 UTC (4d ago) : We are continuing to investigate this issue.
2026-06-24 19:28 UTC (4d ago) : We are continuing to investigate this issue.

US Platform 1: Lag observed on Cloud Agent scan processing service [IM-12704]

Monitoring

A fix has been implemented and we are monitoring the results.

Incident
Location:
Started: 2026-06-24 04:40 UTC (5d ago)
Updated: 2026-06-25 21:08 UTC (3d ago)
Resolved: N/A
2026-06-24 04:40 UTC (5d ago) : Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 causing a Cloud Agents scan processing backlog. Users will notice that the latest information related to the following modules: Cloud Agent, Vulnerability Management, Policy Audit, Asset View, and Asset Inventory will take longer than expected. Further updates will be shared as they become available.