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TokenEx

Security
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Description
TokenEx is a cloud tokenization platform that helps businesses protect sensitive payment and PII data. It provides payment tokenization, PCI scope reduction, and data security for e-commerce, healthcare, and enterprise applications.
Active Incidents
Last refresh: 2026-09-16 22:18 UTC (1h ago)

Support portal and ticketing intermittently unavailable — third-party service disruption

Monitoring

Payment processing is not affected. Transactions, API endpoints, and settlement are operating normally. A service disruption at a third-party provider is intermittently affecting our support portal and ticketing system. Since 09:50 CEST, access has been inconsistent: logins may succeed occasionally and then fail again moments later, and pages may load slowly or error out. During these periods, ...

Incident
Location:
Started: 2026-09-16 09:50 UTC (13h ago)
Updated: 2026-09-16 09:50 UTC (13h ago)
Resolved: N/A