Sumsub

Security

Website

Resolving…

Description

Sumsub is an identity verification platform that helps businesses verify users and prevent fraud. It provides KYC, document verification, liveness checks, and compliance tools for onboarding and transaction security across industries.

Status Page

https://status.sumsub.com

Active Incidents

Last refresh: 2026-10-03 23:16 UTC (36m ago)

Connectivity issues for some users in Vietnam

Investigating

We are investigating reports of connectivity issues affecting some end users in Vietnam. Affected users may fail to load the verification flow or the liveness/selfie step, or get connection errors in the Mobile or Web SDK. Verification from other regions or countries is not affected. We will post an update as soon as we have more information.

Incident

Location: —

Started: 2026-10-02 20:40 UTC (1d ago)

Updated: 2026-10-02 20:40 UTC (1d ago)

Resolved: N/A