Sumo Logic

Monitoring

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Description

Sumo Logic is a cloud-native log analytics and observability platform that provides log management, metrics, traces, and security analytics. It helps organizations collect, analyze, and act on machine data across applications and infrastructure with AI-powered insights and compliance support.

Status Page

https://status.sumologic.com/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-04-28 03:01 UTC (1h ago)

Problem with Cloud Collection

Resolved

We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-02-26 12:45 UTC (Feb 26, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-02-26 18:28 UTC (Feb 26, 2026)

Problem with CSE Processing Pipeline

Resolved

We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-02-24 08:38 UTC (Feb 24, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-02-24 10:01 UTC (Feb 24, 2026)

Problem with Tracing Collection

Resolved

We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.

Incident

Location: —

Started: 2026-02-17 05:19 UTC (Feb 17, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-02-17 18:13 UTC (Feb 17, 2026)

Problem with Tracing Collection

Resolved

We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-02-15 09:41 UTC (Feb 15, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-02-15 10:19 UTC (Feb 15, 2026)

Problem with Metrics Collection

Resolved

We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-02-13 09:53 UTC (Feb 13, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-02-13 10:43 UTC (Feb 13, 2026)

Problem with Tracing Collection

Resolved

We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-02-13 08:53 UTC (Feb 13, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-02-13 09:32 UTC (Feb 13, 2026)

Problem with Data Indexing

Resolved

We are no longer seeing issues with Data Indexing and normal operation has been restored at this time. [Update] We have updated this incident to include North America 2 (US2) as an impacted deployment.

Incident

Location: —

Started: 2026-01-23 10:18 UTC (Jan 23, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-01-23 10:42 UTC (Jan 23, 2026)

Problem with Metrics Alerting

Resolved

We are no longer seeing issues with Metrics Alerting and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-01-22 05:50 UTC (Jan 22, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-01-22 06:32 UTC (Jan 22, 2026)

Problem with Metrics Collection and Metrics Searches

Resolved

We are no longer seeing issues with Metrics Collection and Metrics Searches and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-01-21 03:09 UTC (Jan 21, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-01-21 03:49 UTC (Jan 21, 2026)

Problem with Metrics Searches

Resolved

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

Incident

Location: —

Started: 2026-01-20 06:57 UTC (Jan 20, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-01-20 19:46 UTC (Jan 20, 2026)

Problem with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline / UI / APIs, Automation Service and CSOAR UI

Resolved

We are no longer seeing issues with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-01-16 09:29 UTC (Jan 16, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-01-16 11:34 UTC (Jan 16, 2026)

Problem with Logs Collection

Resolved

We are no longer seeing issues with Logs Collection and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-01-12 05:00 UTC (Jan 12, 2026)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-01-12 05:34 UTC (Jan 12, 2026)

Problem with Metrics Collection

Resolved

We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-04-22 14:32 UTC (5d ago)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-04-22 15:10 UTC (5d ago)

Problem with Logs Collection and Metrics Collection

Resolved

We are no longer seeing issues with Logs Collection and Metrics Collection and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-04-14 16:40 UTC (13d ago)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-04-14 16:50 UTC (13d ago)

Problem with CSE Processing Pipeline

Resolved

We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-04-09 09:54 UTC (18d ago)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-04-09 10:10 UTC (18d ago)

Problem with Metrics Searches

Resolved

We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.

Incident

Location: —

Started: 2026-04-08 09:14 UTC (19d ago)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-04-08 09:44 UTC (19d ago)

Problem with Logs Collection

Resolved

We are no longer seeing issues with Logs Collection and normal operation has been restored at this time. [Update] Following further investigation, we determined that the previously communicated resolution time was incorrect. The correct resolution time has been updated to 8:20 AM UTC.

Incident

Location: —

Started: 2026-04-02 08:10 UTC (25d ago)

Updated: 2026-04-27 07:53 UTC (20h ago)

Resolved: 2026-04-02 08:20 UTC (25d ago)