Substack

Communication

Website

Resolving…

Description

Substack is a platform that allows writers and creators to publish newsletters and monetize their content through subscriptions. It provides tools for email publishing, subscription management, and audience building, enabling independent creators to build and monetize their audience.

Status Page

https://status.substack.com/

Active Incidents

Last refresh: 2026-05-09 12:37 UTC (41m ago)

Issue with reported open rates

Investigating

We’re investigating an issue affecting reported open rates for some publishers. Current evidence suggests this is related to how Gmail loads tracking pixels, and does not indicate a change in engagement or deliverability. We take responsibility for ensuring these metrics are accurate and are prioritizing improvements to our open rate tracking so this is resolved as quickly as possible. We will ...

Incident

Location: —

Started: 2026-03-27 22:20 UTC (Mar 27, 2026)

Updated: 2026-03-27 23:19 UTC (Mar 27, 2026)

Resolved: N/A

2026-03-27 22:20 UTC (Mar 27, 2026) : We’re investigating an issue affecting reported open rates for some publishers. Current evidence suggests this is related to how some Gmail loads tracking pixels, and does not indicate a change in engagement or deliverability. We take responsibility for ensuring these metrics are accurate and are prioritizing improvements to our open rate tracking so this is resolved as quickly as possible. We ...