Sovrn

Type: Maintenance Duration: 30 minutes Affected Components: Signal Reporting, Commerce Reporting, Ad Exchange Reporting Apr 8, 22:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during this time. We anticipate about 5-10 minutes of downtime where the Sovrn Platform will not be accessible. Apr 8, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 8, 22:30:00 ...

Type: Maintenance Duration: 15 minutes Affected Components: Ad Exchange Reporting Mar 7, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 7, 23:15:00 GMT+0 - Completed - Maintenance has completed successfully Mar 7, 23:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time.

Type: Incident Duration: 2 days, 4 hours and 32 minutes Affected Components: Commerce Reporting Feb 1, 17:00:00 GMT+0 - Identified - We’re experiencing a delay in reporting commission events beginning February 1, 2026\. As a result, your revenue may appear lower than expected for this period. We’re working to resolve the issue quickly and appreciate your patience. Feb 3, 21:32:00 GMT+0 - Resolv...

Type: Incident Duration: 3 days, 1 hour and 45 minutes Affected Components: Commerce Reporting Sep 9, 16:30:00 GMT+0 - Investigating - Data for Sovrn Commerce is currently delayed. This can happen when third-party data is delayed from Commerce merchants and merchant networks. Our Teams are working hard to get data back up-to-date. Sep 12, 18:14:50 GMT+0 - Resolved - This incident has been resol...

Type: Incident Duration: 2 days, 23 hours and 17 minutes Affected Components: Ad Exchange Reporting Jan 5, 19:00:00 GMT+0 - Identified - Data for the Sovrn Ad Exchange is currently delayed for January 5th. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-t...

Type: Maintenance Duration: 3 hours Affected Components: Commerce Oct 1, 08:30:00 GMT+0 - Identified - Sovrn Engineering Teams will be performing scheduled maintenance and upgrades. Some services related to Comparisons tools, reporting, and other parts of the Sovrn Platform might not be available or accessible during this time. Oct 1, 08:30:01 GMT+0 - Identified - Maintenance is now in progress...

Type: Incident Duration: 1 hour and 30 minutes Affected Components: Ad Exchange Reporting Feb 5, 16:51:53 GMT+0 - Investigating - Data for the Sovrn Ad Exchange is currently delayed for February 4, 2026\. This happens when we detect issues with upstream data which requires our teams to investigate further to make sure there are no discrepancies. Our Teams are working hard to bring us back up-to...

Type: Maintenance Duration: 3 hours and 30 minutes Affected Components: Commerce Reporting, Commerce Nov 3, 01:30:00 GMT+0 - Completed - Maintenance has completed successfully Nov 2, 23:30:00 GMT+0 - Identified - Nov 2, 22:00:01 GMT+0 - Identified - Maintenance is now in progress

Type: Maintenance Duration: 2 hours Affected Components: Commerce Jun 5, 21:00:00 GMT+0 - Identified - Commerce Analytics may be temporarily unavailable on June 5, 2023 9:00PM UTC to June 5, 2023 11:00PM UTC to preform a required upgrade. We apologize for any inconvenience caused by this downtime.