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Channable

AdTech
Resolving…
Description
Channable is a product feed management and data feed platform that helps retailers optimize product data for marketplaces and advertising. It provides feed creation, optimization, and syndication for e-commerce and paid campaigns.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-10-06 21:48 UTC (26m ago)

Channable tool instability

Resolved

This incident has been resolved.

Incident
Location: Brazil (BR)
Started: 2026-10-02 08:32 UTC (4d ago)
Updated: 2026-10-06 13:54 UTC (8h ago)
Resolved: 2026-10-06 13:54 UTC (8h ago)
2026-10-06 10:47 UTC (11h ago) : The Channable tool is stable again. We have increased processing capacity, and the backlog for Insights, Analytics, and CSS has been cleared. We will continue to monitor over the next few hours to make sure that it stays that way.
2026-10-05 13:37 UTC (1d ago) : Background processing for Insights and CSS is still seeing delays. If your project uses these features, the rest of the project's run may also be delayed. We are currently working on a solution to mitigate these delays, and expect to roll this out by tomorrow (October 5th).
2026-10-02 13:26 UTC (4d ago) : We have applied several fixes to our infrastructure. The Channable tool is stable again, and background processing is back to normal speed. Insights & Analytics and CSS are still working through a backlog, so data in these areas may be delayed for a while longer. We are monitoring the situation and will post an update once the backlog is cleared.

Database maintenance

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: Brazil (BR)
Started: 2026-10-05 15:08 UTC (1d ago)
Updated: 2026-10-06 07:05 UTC (15h ago)
Resolved: 2026-10-06 07:05 UTC (15h ago)
2026-10-06 05:00 UTC (17h ago) : Maintenance will begin as scheduled in 60 minutes.
2026-10-05 15:08 UTC (1d ago) : We will be performing database maintenance on our core database infrastructure. During the event, the Channable application will be unavailable. Updates to Ads, Marketplaces, Insights & Analytics, Creative Suite and CSS may also be delayed. Project runs scheduled during the maintenance event will be processed after the event is done. Feeds will remain available, but will not be updated for the ...