Description
ServiceNow is a cloud-based Platform-as-a-Service (PaaS) that unites people,
processes, and systems with AI-powered products across multiple workflows.
The platform offers IT Service Management (ITSM), IT Operations Management
(with AIOps), Customer Service Management, and other enterprise service
management capabilities. It aligns with ITIL standards to manage access,
availability, and fulfillment of services.
