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Bird Email

Email
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Description
Bird Email (formerly SparkPost) is an email delivery platform and API service designed for developers and enterprises to send and deliver emails at scale. SparkPost was acquired by Bird (formerly MessageBird) in 2021 and rebranded as Bird Email in March 2023. It delivers nearly 40% of all B2B and B2C emails worldwide, offering an enterprise-grade API with 99.99% uptime and guaranteed delivery. The service provides superior deliverability, real-time analytics with 42 metrics, scalable pricing, fast performance with guaranteed burst rates, and 24/7 support. Bird Email uses mail servers under sparkpostmail.com for email delivery and SMTP services, now integrated into Bird's omnichannel communication platform.
Active Incidents
Last refresh: 2026-10-04 16:08 UTC (10m ago)

Increased delivery latency for SMS service

Monitoring

The situation has improved since 3:30 PM UTC. We are monitoring the services.

Incident
Location: United States (US)
Started: 2026-10-04 15:27 UTC (51m ago)
Updated: 2026-10-04 15:41 UTC (37m ago)
Resolved: N/A
2026-10-04 15:27 UTC (51m ago) : Since 2:55 PM UTC, we are experiencing increased latency with our SMS service (API, SMPP, Mail to SMS). We are investigating the issue and will provide an update as soon as we have more information.