Scaleway
[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities
IdentifiedCustomers may experience transient 5xx errors when using the gemma4-26b-a4b-it model due to instabilities on an internal component. The problem has been identified and we are working on a fix. Retrying the requests after a short delay will succeed.
[Cockpit] - [nl-ams] [fr-par] Product logs unavailable
MonitoringThe last fixes have been deployed and our infrastructure dimensioned properly on nl-ams. The situation have improved but we keep monitoring the situation.
[WebHosting Elements] - [fr-par] High load on pf-012 platform
InvestigatingCustomers may experience degraded performance on their websites and email services hosted on the pf-012 platform due to high load on an internal component.
[Dedibox RPN-SAN] - [DC2/DC3] Storage failures on SAN HA pair HDD-18
MonitoringSituation is now stable, we are closely monitoring situation on both members of HA pair.
[Registry] - [fr-par] Slowness and push issues
MonitoringWe scaled the infrastructure and added more observability to tackle this recurring performance issue. We'll monitor the situation closely.
[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
IdentifiedWe are working on a fix. Instabilities may still appear when using mistral-medium-3.5-128b model. But overall the service remain usable.
[Transactional Email] - Global Issue on domain record validation
InvestigatingCustomers may experience issues registering or validating domains on Transactional Email due to a validation error on an internal component.
[Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12
InvestigatingSome customers may have experienced network connectivity issues in AMS1 Room H6 Rack 6.12.17 6.12.29 6.12.60 6.12.67 and 6.12.71 to 6.12.75 We are investigating to know the root cause linked to this reboot.
