Adeptcore

Cloud

Website

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Description

Adeptcore provides cloud infrastructure and managed services. It offers hosting and platform solutions for businesses and developers.

Status Page

https://status.adeptcloud.net

Active Incidents

Last refresh: 2026-08-19 22:26 UTC (16m ago)

PHX Datacenter Outage

Identified

We have received significant positive progress from the Phoenix datacenter. A third primary chiller has been successfully restored, and facility temperatures are continuing to stabilize. On-site datacenter staff are actively conducting all-hands physical inspections across core hardware and support infrastructure. Network connectivity to our cabinets appears to have been restored. While we awai...

Incident

Location: United States (US)

Started: 2026-08-13 12:30 UTC (6d ago)

Updated: 2026-08-13 23:06 UTC (5d ago)

Resolved: N/A

2026-08-13 21:10 UTC (6d ago) : We have spoken with the datacenter team and have received the following update. Ambient temperatures inside the facility are continuing to decrease and teams are actively following the remediation timeline outlined earlier today. Completed: Primary chiller (Chiller D) restored and temperature reduction underway. Ongoing / On Track: Deployment of temporary on-floor cooling units. In Progress: Re...

2026-08-13 19:27 UTC (6d ago) : Thermal recovery operations remain underway at the Phoenix facility with the on-site vendor still working through the established remediation schedule to restore remaining chillers. Due to the elevated ambient temperatures, the facility's primary core network routing hardware went offline and has remained offline. As a result, our own connectivity and cloud services remain impacted. Facility en...

2026-08-13 17:02 UTC (6d ago) : Our datacenter facility in Phoenix is continuing to work on the elevated temperatures which were brought on by severe overnight weather that affected the datacenter chillers. Facility teams have successfully restored primary cooling units and temperatures have begun to decrease. Additional measures are also scheduled with the introduction of additional temporary on-floor cooling equipment that ...

ELK Datacenter Outage

Monitoring

All networking at this time has been restored, and we are seeing connectivity being re-established for all affected client machines. NetOps determined that the issue was a WAN routing outage with failover not propagating. We are investigating exactly why the failover has not worked and how to prevent this from occurring in the future. While we investigate, we will route all traffic to the failo...

Incident

Location: —

Started: 2026-08-05 21:00 UTC (14d ago)

Updated: 2026-08-05 21:55 UTC (14d ago)

Resolved: N/A

2026-08-05 21:11 UTC (14d ago) : We have identified the issue as a network routing problem and are working to resolve it as quickly as possible. We will provide updates as soon as we have more information.

2026-08-05 21:00 UTC (14d ago) : We are receiving reports of our ELK Datacenter experiencing an outage for some of our clients. We are currently investigating this in tandem with Datacenter staff and will provide updates as we get them.