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RM

Business
Resolving…
Description
RM is a B2B marketplace for luxury brands and retailers to discover products, place orders, and manage wholesale relationships. It connects buyers and sellers with digital tooling for the luxury goods industry.
Active Incidents
Last refresh: 2026-07-01 04:10 UTC (9m ago)

SafetyNet Captive Portal Issue

Monitoring

We are aware of issues with the SafetyNet Captive Portal today. A fix has been applied and our Team will continue to monitor the system. If you are still having issues, please raise these through your normal channels.

Incident
Location:
Started: 2026-06-19 11:00 UTC (11d ago)
Updated: 2026-06-22 14:28 UTC (8d ago)
Resolved: N/A

RM SafetyNet Policies applied with incorrect timings

Identified

We're still working on a fix for this issue.

Incident
Location:
Started: 2026-05-01 09:47 UTC (May 01, 2026)
Updated: 2026-06-22 14:28 UTC (8d ago)
Resolved: N/A
2026-05-01 09:47 UTC (May 01, 2026) : Some customers may experience policy schedules being applied at incorrect times. We have identified the root cause of the issue and we are currently investigating a fix. Please accept our apologies for any inconvenience caused. Further updates will be issued in due course.