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Person Centred Software

Healthcare
Description
Person Centred Software provides digital care management software for residential and nursing care providers. It supports care planning, medication, compliance, and operational workflows for care teams.
Active Incidents
Last refresh: 2026-09-17 06:29 UTC (50m ago)

CAPA 2 currently not opening for pharmacy users

Identified

The issue has been identified and fix applied, please note, Login onto CAPA 2 may require an number of attempts to be successful, this is an expected artifact of the applied fix. If you are unsuccessful after 5 login retries, please revert back to using CAPA 1

Incident
Location:
Started: 2026-09-10 08:51 UTC (6d ago)
Updated: 2026-09-14 07:34 UTC (2d ago)
Resolved: N/A
2026-09-11 07:28 UTC (5d ago) : We are continuing to investigate this issue.
2026-09-10 08:51 UTC (6d ago) : We have identified an issue whereby some users are failing to open CAPA when using CAPA 2 (CAPA's backup server access). Please note CAPA 1 (The primary server) is still allowing access. Please continue to use CAPA as normal. We are working to fix the issue now