Optum

Healthcare

Website

Resolving…

Description

Optum is a health services and technology organization that connects care, pharmacy benefits, analytics, and payment operations for health systems, employers, and government programs. It partners with health plans and providers to improve outcomes and affordability.

Status Page

https://status.optum.com/

Active Incidents

Last refresh: 2026-06-27 10:11 UTC (19m ago)

System Incident - Medical Network and RCM Assurance (Assurance Reimbursement Manager) - Production

Investigating

Our teams are actively investigating and working to resolve it as quickly as possible. Next update will be provided as they become available.

Incident

Location: —

Started: 2026-06-25 14:39 UTC (1d ago)

Updated: 2026-06-25 15:50 UTC (1d ago)

Resolved: N/A

2026-06-25 14:39 UTC (1d ago) : We are currently experiencing intermittent phone and chat outages. Medical Network and RCM Assurance (Assurance Reimbursement Manager) remains operational; however, support can only be accessed through the Customer Care Hub at this time.

System Incident -MEDICAL NETWORK RELAY EXCHANGE - Production

Investigating

We are currently experiencing an issue impacting Claim File Search within ConnectCenter. As a result, users may receive an error message (“Optum is currently experiencing problems”) when accessing the Optum Claims – #Sent hyperlink under Claims → Claim File Search. This is preventing users from viewing claim file details and may impact all portal users. Our technical teams are actively working ...

Incident

Location: —

Started: 2026-06-22 20:03 UTC (4d ago)

Updated: 2026-06-22 20:03 UTC (4d ago)

Resolved: N/A