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Optum

Healthcare
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Description
Optum is a health services and technology organization that connects care, pharmacy benefits, analytics, and payment operations for health systems, employers, and government programs. It partners with health plans and providers to improve outcomes and affordability.
Active Incidents
Last refresh: 2026-10-12 12:55 UTC (52m ago)

System Incident - Pharmacy Software Solutions - Production

Investigating

Our team is actively working to address an issue that is currently blocking the required steps for service restoration. Once resolved, we will proceed with the necessary actions to restore the production service. The next update will be provided by 10/12/2026 at 10:30 AM CT.

Incident
Location: —
Started: 2026-10-06 17:41 UTC (5d ago)
Updated: 2026-10-11 15:51 UTC (21h ago)
Resolved: N/A
2026-10-06 19:08 UTC (5d ago) : The issue is currently under review. Users may continue to experience performance degradation while the investigation and remediation efforts are in progress.
2026-10-06 17:41 UTC (5d ago) : Dear Valued Customer, We are currently investigating an issue affecting portions of the ConvergeRx Clinical immunization workflow. Customers may experience delays or errors when retrieving immunization history information and when submitting immunization administration records to state registries. At this time, other ConvergeRx Clinical functionality remains available. We understand the importa...