Optum
Healthcare
Resolving…
System Incident - Pharmacy Software Solutions - Production
InvestigatingOur team is actively working to address an issue that is currently blocking the required steps for service restoration. Once resolved, we will proceed with the necessary actions to restore the production service. The next update will be provided by 10/12/2026 at 10:30 AM CT.
Location:
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Started:
2026-10-06 17:41 UTC
(5d ago)
Updated:
2026-10-11 15:51 UTC
(21h ago)
Resolved:
N/A
2026-10-06 19:08 UTC
(5d ago)
:
The issue is currently under review. Users may continue to experience performance degradation while the investigation and remediation efforts are in progress.
2026-10-06 17:41 UTC
(5d ago)
:
Dear Valued Customer, We are currently investigating an issue affecting portions of the ConvergeRx Clinical immunization workflow. Customers may experience delays or errors when retrieving immunization history information and when submitting immunization administration records to state registries. At this time, other ConvergeRx Clinical functionality remains available. We understand the importa...