Pax8

Cloud

Website

Resolving…

Description

Pax8 is a cloud commerce platform that enables managed service providers (MSPs) to buy, sell, and manage cloud software and services. It provides distribution, billing, and management tools for MSPs and their end customers.

Status Page

https://status.pax8.com/

Active Incidents

Last refresh: 2026-09-17 05:58 UTC (8m ago)

Marketplace Authentication Issues

Monitoring

We are continuing to monitor for any further issues.

Incident

Location: —

Started: 2026-09-04 17:56 UTC (12d ago)

Updated: 2026-09-08 21:58 UTC (8d ago)

Resolved: N/A

2026-09-05 03:19 UTC (12d ago) : Access to the Pax8 Marketplace and Marketplace APIs has been restored and we are monitoring for stability. Our investigation determined that a technical software issue within our third-party authentication provider's platform blocked access to the Pax8 Marketplace. After identifying the issue and escalating with the provider, a corrective patch was deployed by that outside provider. We will con...

2026-09-05 00:12 UTC (12d ago) : We’ve identified a technical issue with our authentication provider that is restricting access to the Pax8 Marketplace and Marketplace APIs. Our Engineering teams are working with the authentication provider to restore access. While we don't have an estimated time for resolution, restoring Marketplace access remains our highest priority. We'll continue to post updates on the Pax8 Status page. T...

2026-09-04 18:56 UTC (12d ago) : We have identified the root cause of the authentication issues affecting the Pax8 Marketplace. Our team is currently working on implementing a fix. We will continue to post updates here as progress is made.