Mews

Business

Website

Resolving…

Description

Mews is a cloud-native property management system (PMS) for hotels and hospitality. It provides booking management, payments, revenue management, and operations for hotels, hostels, and multi-property groups, with an open API for integrations and channel managers.

Status Page

https://status.mews.com/

Active Incidents

Last refresh: 2026-09-17 00:38 UTC (13m ago)

Live Chat Disruption

Identified

Salesforce, our case management system provider, is experiencing a service disruption affecting multiple regions. This is causing severe delays, intermittent errors, and inability to access some services, including live chat and support case creation. Salesforce has identified the cause as an internal login service issue and is working on a fix, including a rolling restart on one of the affecte...

Incident

Location: —

Started: 2026-09-16 09:14 UTC (15h ago)

Updated: 2026-09-16 09:48 UTC (15h ago)

Resolved: N/A

2026-09-16 09:14 UTC (15h ago) : We are currently experiencing intermittent disruptions to our live chat service due to an issue with a third party system provider. This is affecting agent availability for chat support. While this is being resolved, please submit your query as a case instead of live chat, so our team can respond as soon as possible. We will update this page once the issue is resolved.