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KnowBe4

Security
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Description
KnowBe4 is a security awareness training and simulated phishing platform that helps organizations train employees to recognize and avoid security threats. It provides security awareness training, phishing simulations, and compliance training to reduce human error in cybersecurity.
Active Incidents
Last refresh: 2026-08-20 19:09 UTC (31m ago)

Protect blank purchasing page on store.knowbe4.com

Monitoring

We are continuing to monitor the implemented fix for the online store, to ensure that no further issues occur.

Incident
Location:
Started: 2026-07-17 13:18 UTC (Jul 17, 2026)
Updated: 2026-08-17 21:02 UTC (2d ago)
Resolved: N/A
2026-07-29 18:40 UTC (22d ago) : We’ve implemented a fix for the online store and we’re monitoring the results to make sure no further issues occur.
2026-07-20 18:24 UTC (Jul 20, 2026) : We have received reports that customers are unable to purchase Protect licenses on store.knowbe4.com. We are investigating this issue and will update this page when we have more information.
2026-07-17 18:55 UTC (Jul 17, 2026) : We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.

Secure Workspace Scheduled Maintenance (UK, EU & US)

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident
Location: United Kingdom (GB)
Started: 2026-07-31 17:00 UTC (20d ago)
Updated: 2026-08-12 18:00 UTC (8d ago)
Resolved: N/A
2026-08-12 17:00 UTC (8d ago) : Maintenance will begin as scheduled in 60 minutes.
2026-07-31 17:00 UTC (20d ago) : We will be performing maintenance work on a subset of Secure Workspace instances from August 12th to August 25th, 2026. During this maintenance, impacted instances may experience a service disruption of up to 15 minutes.