IONOS Cloud

Cloud

Website

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Description

IONOS Cloud is a cloud infrastructure platform that provides virtual servers, managed Kubernetes, object storage, and load balancing. It offers scalable compute and storage from European data centers with integration to IONOS hosting, domains, and email services.

Status Page

https://status.ionos.cloud/

Active Incidents

Last refresh: 2026-08-16 10:37 UTC (32m ago)

Cloud Support: Telephone Support temporarily unavailable

Identified

There may be periods of increased waiting times when calling IONOS Cloud Support by phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead.

Incident

Location: —

Started: 2026-08-14 14:50 UTC (1d ago)

Updated: 2026-08-14 15:05 UTC (1d ago)

Resolved: N/A

2026-08-14 14:50 UTC (1d ago) : IONOS Cloud Support is temporarily unavailable via phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead.

Managed Kubernetes - Automated Maintenance disabled

Identified

We were able to reactivate the MK8s maintenances in all clusters in our TXL datacenter

Incident

Location: —

Started: 2026-06-22 19:07 UTC (Jun 22, 2026)

Updated: 2026-06-23 08:21 UTC (Jun 23, 2026)

Resolved: N/A

2026-06-22 19:07 UTC (Jun 22, 2026) : Due to exceptionally high demand in two clusters in our TXL and FRA datacenters, we have temporarily paused Managed Kubernetes Automated Maintenance. To ensure that clusters remain operational without interruption during updates, Automated Maintenance requires temporary cluster "cloning", which increases resource consumption. As most maintenance windows are scheduled to run over the weekend, re...

GPU Server Provisioning: Supply currently limited

Identified

We are currently experiencing exceptionally high demand for GPU servers, which has temporarily limited our available capacity. As a result, you may encounter provisioning errors when attempting to create a new GPU server or start an existing one. What You Can Do - Try again later: We cannot provide an exact timeline for when capacity will be added. However, we are monitoring the situation close...

Incident

Location: —

Started: 2026-06-18 15:04 UTC (Jun 18, 2026)

Updated: 2026-06-18 15:04 UTC (Jun 18, 2026)

Resolved: N/A