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IONOS Cloud

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Description
IONOS Cloud is a cloud infrastructure platform that provides virtual servers, managed Kubernetes, object storage, and load balancing. It offers scalable compute and storage from European data centers with integration to IONOS hosting, domains, and email services.
Active Incidents
Last refresh: 2026-06-29 20:51 UTC (40m ago)

AI Model Hub - Service Degradations

Identified

The AI Model Hub is currently experiencing high demand. As a shared infrastructure environment, this temporary surge in utilization may result in increased latency and varied performance across the platform. Current Impacts - Increased Latency (TTFT): High GPU utilization may cause delayed responses (Time to First Token) when initiating model requests. We are continuously managing platform reso...

Incident
Location:
Started: 2026-06-04 14:34 UTC (25d ago)
Updated: 2026-06-23 10:26 UTC (6d ago)
Resolved: N/A

Managed Kubernetes - Automated Maintenance disabled

Identified

We were able to reactivate the MK8s maintenances in all clusters in our TXL datacenter

Incident
Location:
Started: 2026-06-22 19:07 UTC (7d ago)
Updated: 2026-06-23 08:21 UTC (6d ago)
Resolved: N/A
2026-06-22 19:07 UTC (7d ago) : Due to exceptionally high demand in two clusters in our TXL and FRA datacenters, we have temporarily paused Managed Kubernetes Automated Maintenance. To ensure that clusters remain operational without interruption during updates, Automated Maintenance requires temporary cluster "cloning", which increases resource consumption. As most maintenance windows are scheduled to run over the weekend, re...

GPU Server Provisioning: Supply currently limited

Identified

We are currently experiencing exceptionally high demand for GPU servers, which has temporarily limited our available capacity. As a result, you may encounter provisioning errors when attempting to create a new GPU server or start an existing one. What You Can Do - Try again later: We cannot provide an exact timeline for when capacity will be added. However, we are monitoring the situation close...

Incident
Location:
Started: 2026-06-18 15:04 UTC (11d ago)
Updated: 2026-06-18 15:04 UTC (11d ago)
Resolved: N/A

Provisioning of MongoDB Playground and Business Edition Clusters unavailable

Investigating

MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will update this status page as soon as this limitation is lifted. As an alternative, you can: - Provis...

Incident
Location: Germany (DE)
Started: 2026-06-12 15:46 UTC (17d ago)
Updated: 2026-06-12 15:46 UTC (17d ago)
Resolved: N/A