IDnow

Security

Website

Resolving…

Description

IDnow is an identity verification platform that provides automated and video-based KYC and onboarding for businesses. It offers document and facial verification for regulated industries including finance, telecom, and mobility.

Status Page

https://status.idnow.de

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-17 03:13 UTC (13m ago)

[IDCheck.io/PVID/Check'n'Sign] Degraded Performance

Resolved

This incident has been resolved.

Incident

Location: —

Started: 2026-09-16 14:56 UTC (12h ago)

Updated: 2026-09-16 15:19 UTC (12h ago)

Resolved: 2026-09-16 15:19 UTC (12h ago)

2026-09-16 15:14 UTC (12h ago) : A fix has been implemented and we are monitoring the results.

2026-09-16 15:07 UTC (12h ago) : We identified a performance downgrade from 16:08 till 17:00.

2026-09-16 14:56 UTC (12h ago) : We're experiencing an performance degradation and are currently looking into the issue. We will provide regular updates on the issue.

Webhook certificate replacement for TEST system

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-09-04 12:23 UTC (12d ago)

Updated: 2026-09-16 09:01 UTC (18h ago)

Resolved: 2026-09-16 09:01 UTC (18h ago)

2026-09-16 07:00 UTC (20h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-09-04 12:23 UTC (12d ago) : During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.test.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods define...