IDnow

Security

Website

Resolving…

Description

IDnow is an identity verification platform that provides automated and video-based KYC and onboarding for businesses. It offers document and facial verification for regulated industries including finance, telecom, and mobility.

Status Page

https://status.idnow.de

Active Incidents

Last refresh: 2026-07-03 04:25 UTC (27m ago)

Reduced performance for Video - patch applied

Monitoring

We identified a technical issue in our VideoIdent agent interface which causes a performance impact. The issue led to a reduced availability of video agents for end users on our VideoIdent and eSign services. A fix was deployed and we're monitoring the situation. AutoIdent, AutoIdent QES, eID and InstantSign were not affected.

Incident

Location: —

Started: 2026-07-02 10:06 UTC (18h ago)

Updated: 2026-07-02 10:06 UTC (18h ago)

Resolved: N/A