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Honeycomb

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Description
Honeycomb is an observability platform that helps engineering teams debug and understand production systems. It provides structured events, queries, and traces for investigating performance and reliability issues.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-08-21 16:38 UTC (24m ago)

Canvas not loading

Resolved

This incident has been resolved.

Incident
Location:
Started: 2026-08-21 15:21 UTC (1h ago)
Updated: 2026-08-21 15:59 UTC (1h ago)
Resolved: 2026-08-21 15:59 UTC (1h ago)
2026-08-21 15:25 UTC (1h ago) : We have deployed the fix and are seeing recovery of normal Canvas functionality.
2026-08-21 15:21 UTC (1h ago) : Canvas is not loading for customers in the US and EU regions and we have identified what we believe to be the cause and are rolling out a fix.

Querying issues

Resolved

Starting at 9:50 AM Central Time on July 31st we received alerts around querying health and latency. The cause was eventually tracked down to a clash of two different factors. First, we have been introducing Lambda Managed Instances \(LMI\) into our query architecture, which behave similar to classic lambdas in many ways and had been introduced as part of work around querying performance improv...

Incident
Location:
Started: 2026-07-31 14:30 UTC (21d ago)
Updated: 2026-08-21 13:19 UTC (3h ago)
Resolved: 2026-07-31 14:30 UTC (21d ago)
2026-07-31 14:30 UTC (21d ago) : Between 10:30 and 11:00 AM EDT, we experienced elevated querying failures and slowness. The impact has subsided, and we are currently investigating and monitoring the situation.