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HHAeXchange

Healthcare
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Description
HHAeXchange is a home health care management platform that connects payers, providers, and caregivers. It provides scheduling, compliance, and billing for home health and hospice agencies.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-09-17 03:40 UTC (1h ago)

Support Phone Line and Chat Experiencing Intermittent Outage

Resolved

The incident has been resolved by the vendor. Phone and Chat support has been restored. We thank you for your patience while we restored these services.

Incident
Location:
Started: 2026-09-16 12:32 UTC (16h ago)
Updated: 2026-09-16 14:01 UTC (14h ago)
Resolved: 2026-09-16 14:01 UTC (14h ago)
2026-09-16 12:32 UTC (16h ago) : Due to a vendor outage, we are currently experiencing intermittent service disruptions to our phone and chat support lines. Users may experience dropped calls or disconnected chat experiences. As an alternative, please leverage submitting a support case through our portal found here: https://hhaexchange.my.site.com/s/login/ We apologize for the inconvenience.