Dixa

Communication

Website

Resolving…

Description

Dixa is a customer service platform that unifies conversations from email, chat, phone, and social in one workspace. It provides ticketing, automation, and AI for support teams and contact centers.

Status Page

https://status.dixa.io

Recent Incidents (Last 24 Hours)

Last refresh: 2026-06-30 05:47 UTC (12m ago)

Advanced Insights unavailable

Resolved

All data is now re-deployed and we're completely up to date for everyone.

Incident

Location: —

Started: 2026-06-29 09:04 UTC (20h ago)

Updated: 2026-06-29 15:11 UTC (14h ago)

Resolved: 2026-06-29 15:11 UTC (14h ago)

2026-06-29 12:30 UTC (17h ago) : We're still gradually re-deploying data so data may still be stale from this morning for some customers. We'll update this page when everything is up to date.

2026-06-29 09:30 UTC (20h ago) : We have identified the issue affecting access to Advanced Insights and have implemented a fix. We are currently monitoring the situation to confirm full resolution. Please note that data from the past 3 hours may still be missing. We are working to recover this and will provide a further update once the issue is fully resolved. We apologize for the inconvenience.

2026-06-29 09:08 UTC (20h ago) : We are continuing to investigate this issue.