Netomi

Website

Description

Netomi is an AI-powered customer service platform that deploys conversational AI to resolve customer inquiries across chat, email, and messaging. It provides intent recognition, automated resolution, and human handoff for customer support teams.

Status Page

https://status.netomi.com/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-03-24 23:01 UTC (34m ago)

Performance degradation in the SG region

Resolved

The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Incident

Location: Singapore (SG)

Started: 2026-03-24 20:38 UTC (2h ago)

Updated: 2026-03-24 20:52 UTC (2h ago)

Resolved: 2026-03-24 20:52 UTC (2h ago)

Performance degradation in the US region

Resolved

The issue has been resolved and all services are operational. Components: ✅ Topic Prediction ✅ Generative AI Prediction ✅ Netomi Chat Interface ✅ Agentic Studio ✅ Netomi Integration Recipes

Incident

Location: United States (US)

Started: 2026-03-24 17:07 UTC (6h ago)

Updated: 2026-03-24 17:21 UTC (6h ago)

Resolved: 2026-03-24 17:21 UTC (6h ago)