DAT Freight & Analytics
Business
Resolving…
CarrierWatch is incorrectly flagging some carriers as having inactive authority
MonitoringWe identified an issue impacting CarrierWatch email notifications and temporarily suspended notifications while we implemented a fix. The fix has now been applied, and email notifications are working again. We will continue to monitor to ensure normal delivery
Location:
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Started:
2026-06-23 15:06 UTC
(6d ago)
Updated:
2026-06-23 18:09 UTC
(6d ago)
Resolved:
N/A
2026-06-23 16:31 UTC
(6d ago)
:
We have identified an issue where Carrierwatch was sending incorrect automated emails that flag some carriers as having inactive authority. Our engineering teams have identified the issue and disabled those alert e-mails. Some previously sent messages may still be queued on customer e-mail systems. We sincerely apologize for the inconvenience and confusion this may have caused.
2026-06-23 15:06 UTC
(6d ago)
:
We are currently investigating a technical issue causing CarrierWatch to send incorrect automated emails that flag some carriers as having inactive authority. Customers may receive alerts stating a carrier's authority is inactive when that status is inaccurate. Our engineering team is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We...