Cohesity Helios

Cloud

Website

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Description

Cohesity is a data management platform that unifies backup, recovery, and data security across hybrid and multi-cloud. Helios is its SaaS control plane for managing Cohesity deployments, analytics, and data protection workflows.

Status Page

https://status.cohesity.com

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-17 04:05 UTC (15m ago)

Customer Action Needed - Migrate to Certificate Based Authentication (CBA)

Resolved

Final reminder to customers to migrate to certificate based authentication for Microsoft O365 workloads. We are closing this incident. Reminder of this KB article for more information: KB article: https://support.cohesity.com/s/article/Steps-to-enable-CBA-Migration-for-CPS Microsoft change announcement: https://learn.microsoft.com/en-us/sharepoint/dev/sp-add-ins/retirement-announcement-for-azur...

Incident

Location: United States (US)

Started: 2026-07-16 19:32 UTC (Jul 16, 2026)

Updated: 2026-09-16 13:49 UTC (14h ago)

Resolved: 2026-09-16 13:49 UTC (14h ago)

2026-07-16 19:32 UTC (Jul 16, 2026) : We are reissuing this incident statement as Microsoft has recently made the change and we have seen many tenants that have not migrated. Below is the original incident language that was sent in February 2026. Cohesity is issuing this advisory to inform our Cloud Protection Service (CPS) customers of an important change regarding authentication for Microsoft 365 workflows. Microsoft is retiring ...

Intermittent issue impacting OneDrive and Mailbox workloads in CCS.

Resolved

This issue has been resolved.

Incident

Location: —

Started: 2026-08-24 20:47 UTC (23d ago)

Updated: 2026-09-16 13:47 UTC (14h ago)

Resolved: 2026-09-16 13:47 UTC (14h ago)

2026-08-24 20:47 UTC (23d ago) : We are currently investigating an intermittent issue impacting certain Microsoft 365 backup jobs (OneDrive and mailbox workloads). Some objects may temporarily be reported as Unprotected, and new backup jobs may be temporarily unable to run. Please be assured this is not attributable to any action on your part; our team has identified the root cause and is implementing a fix. We will provide fu...

Cohesity Cloud Gov Cloud Services Upgrade

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-09-14 17:09 UTC (2d ago)

Updated: 2026-09-16 08:05 UTC (20h ago)

Resolved: 2026-09-16 08:05 UTC (20h ago)

2026-09-15 17:00 UTC (1d ago) : Maintenance will begin as scheduled in 60 minutes.

2026-09-14 17:09 UTC (2d ago) : We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, plea...

Cohesity Cloud Services Infrastructure Maintenance

Resolved

We will be deploying backend infrastructure changes to our Cohesity Cloud Services Platform. We do not anticipate any impact to access your data, backups, management console, cluster management or other services. The changes are at platform level so all services listed in the status page will be going through these changes . Should you experience any issues, please reach out to Cohesity support.

Incident

Location: —

Started: 2026-09-16 07:58 UTC (20h ago)

Updated: 2026-09-16 07:58 UTC (20h ago)

Resolved: 2026-09-16 07:58 UTC (20h ago)