Cohesity Helios

Cloud

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Description

Cohesity is a data management platform that unifies backup, recovery, and data security across hybrid and multi-cloud. Helios is its SaaS control plane for managing Cohesity deployments, analytics, and data protection workflows.

Status Page

https://status.cohesity.com

Active Incidents

Last refresh: 2026-09-15 23:31 UTC (1h ago)

Cohesity Cloud Gov Cloud Services Upgrade

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-09-14 17:09 UTC (1d ago)

Updated: 2026-09-15 18:00 UTC (6h ago)

Resolved: N/A

2026-09-15 17:00 UTC (7h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-09-14 17:09 UTC (1d ago) : We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, plea...

Intermittent issue impacting OneDrive and Mailbox workloads in CCS.

Identified

We are currently investigating an intermittent issue impacting certain Microsoft 365 backup jobs (OneDrive and mailbox workloads). Some objects may temporarily be reported as Unprotected, and new backup jobs may be temporarily unable to run. Please be assured this is not attributable to any action on your part; our team has identified the root cause and is implementing a fix. We will provide fu...

Incident

Location: —

Started: 2026-08-24 20:47 UTC (22d ago)

Updated: 2026-08-25 10:51 UTC (21d ago)

Resolved: N/A

Customer Action Needed - Migrate to Certificate Based Authentication (CBA)

Investigating

We are reissuing this incident statement as Microsoft has recently made the change and we have seen many tenants that have not migrated. Below is the original incident language that was sent in February 2026. Cohesity is issuing this advisory to inform our Cloud Protection Service (CPS) customers of an important change regarding authentication for Microsoft 365 workflows. Microsoft is retiring ...

Incident

Location: United States (US)

Started: 2026-07-16 19:32 UTC (Jul 16, 2026)

Updated: 2026-07-30 05:30 UTC (Jul 30, 2026)

Resolved: N/A