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Carestream Dental

Business
Description
Carestream Dental is a dental imaging and practice management technology company. It provides imaging systems, software, and practice management tools for dental practices.
Active Incidents
Last refresh: 2026-08-20 09:19 UTC (19m ago)

Issue with Patient Payment Link in Automated Statements

Investigating

Our payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconciliation issues, we've temporarily removed the payment link from electronic statements. Patients can still view their statements online but will need to contact the practice directly to make a payment. We're working with ...

Incident
Location:
Started: 2026-05-20 15:43 UTC (May 20, 2026)
Updated: 2026-08-12 18:25 UTC (7d ago)
Resolved: N/A

Issue with CS Connect and Quick Connect

Investigating

Carestream Dental is investigating reports of an issue with our CS Connect and Quick Connect service. Users of these services may experience slowness when uploading scans at this time.

Incident
Location:
Started: 2026-08-04 14:11 UTC (15d ago)
Updated: 2026-08-04 14:11 UTC (15d ago)
Resolved: N/A