Carestream Dental
Business
Resolving…
Issue with Patient Payment Link in Automated Statements
InvestigatingOur payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconciliation issues, we've temporarily removed the payment link from electronic statements. Patients can still view their statements online but will need to contact the practice directly to make a payment. We're working with ...
Location:
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Started:
2026-05-20 15:43 UTC
(May 20, 2026)
Updated:
2026-08-12 18:25 UTC
(7d ago)
Resolved:
N/A
Issue with CS Connect and Quick Connect
InvestigatingCarestream Dental is investigating reports of an issue with our CS Connect and Quick Connect service. Users of these services may experience slowness when uploading scans at this time.
Location:
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Started:
2026-08-04 14:11 UTC
(15d ago)
Updated:
2026-08-04 14:11 UTC
(15d ago)
Resolved:
N/A