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Carestream Dental

Business
Description
Carestream Dental is a dental imaging and practice management technology company. It provides imaging systems, software, and practice management tools for dental practices.
Active Incidents
Last refresh: 2026-06-29 05:03 UTC (22m ago)

Issue with Patient Payment Link in Automated Statements

Investigating

Our payment processing partner is transitioning to a new platform that doesn't yet provide the reporting practices need to match patient payments to accounts. To prevent reconciliation issues, we've temporarily removed the payment link from electronic statements. Patients can still view their statements online but will need to contact the practice directly to make a payment. We're working with ...

Incident
Location:
Started: 2026-05-20 15:43 UTC (May 20, 2026)
Updated: 2026-05-20 15:43 UTC (May 20, 2026)
Resolved: N/A