Bitso

Crypto & Fintech

Website

Resolving…

Description

Bitso is a cryptocurrency exchange and financial services platform for Latin America. It offers buy, sell, and transfer of crypto, remittances, and crypto-backed products for users in Mexico, Argentina, and other Latam markets.

Status Page

https://status.bitso.com

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-17 07:21 UTC (25m ago)

Scheduled Maintenance impacting Crypto Services (BTC, XRP, LTC, BCH Withdrawals)

Resolved

[English] On September 23rd from 11:30 to 13:30 UTC, we will be performing a scheduled infrastructure upgrade to optimize our platform's performance and security. During this window, withdrawals for the following assets may experience a brief interruption while nodes are restarted: BTC, XRP, LTC, BCH. This pause is expected to last only a few minutes and will not span the entire maintenance win...

Incident

Location: Timor-Leste (TL)

Started: 2026-09-16 18:40 UTC (13h ago)

Updated: 2026-09-16 18:40 UTC (13h ago)

Resolved: 2026-09-16 18:40 UTC (13h ago)

Important update: ACX (Across Protocol) will be delisted

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: —

Started: 2026-09-02 15:17 UTC (14d ago)

Updated: 2026-09-16 15:24 UTC (16h ago)

Resolved: 2026-09-16 15:24 UTC (16h ago)

2026-09-02 15:17 UTC (14d ago) : To ensure a secure, high-quality trading experience, Bitso periodically reviews listed assets based on liquidity and market quality. As a result, Bitso will stop ACX (Across Protocol) trading on September 16. Here's what you need to know: ACX purchases have been unavailable since September 2nd. You can sell your balance until September 16. A 5.25 USD sell minimum applies. If your balance is bel...

Core Authentication Server Scheduled Maintenance

Resolved

[English] On September 29th, 2026 starting at 10:00 UTC, Bitso will perform a scheduled maintenance upgrade on its authentication systems. This maintenance is expected to last approximately 2 hours and 55 minutes, during which login services will be temporarily unavailable on the Bitso platform (web and mobile apps). Deposits and withdrawals will not be affected; however, users will be unable t...

Incident

Location: —

Started: 2026-09-16 15:13 UTC (16h ago)

Updated: 2026-09-16 15:13 UTC (16h ago)

Resolved: 2026-09-16 15:13 UTC (16h ago)