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Google Play Ratings and Review drop down
MonitoringSince around April 21, Google Play apps have experienced a significant drop in ratings and reviews, with decreases of up to 60–80% in some cases. This appears to be a widespread issue affecting many apps. Google has confirmed the problem on their end and indicated that a fix is expected to be rolled out starting May 5, 2026.
Location:
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Started:
2026-04-22 09:00 UTC
(13d ago)
Updated:
2026-05-05 08:20 UTC
(9h ago)
Resolved:
N/A
2026-04-29 09:16 UTC
(6d ago)
:
There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
2026-04-29 09:15 UTC
(6d ago)
:
There seems to be an issue on the Google Play side, and many apps are experiencing a drop down in rating and reviews (mostly positive). It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
2026-04-28 16:22 UTC
(7d ago)
:
There seems to be an issue with Google Play, and many apps are experiencing a drop in positive ratings. It seems to be affecting many apps, and we’re currently investigating any actions that can be taken from our end, while waiting for Google to roll out a fix. We will keep our clients updated.
Trustpilot Data Collection Unavailable
IdentifiedA temporary fix has been deployed and services are operating. We are continuing work on a long-term solution.
Location:
—
Started:
2026-04-22 08:46 UTC
(13d ago)
Updated:
2026-04-23 15:33 UTC
(12d ago)
Resolved:
N/A
2026-04-22 08:46 UTC
(13d ago)
:
We are currently experiencing a global issue with Trustpilot data collection. Search, ratings, and reviews are temporarily unavailable. Our team is investigating.
