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Amazon WorkMail

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Amazon WorkMail is a secure, managed business email and calendar service from Amazon Web Services. It provides enterprise-grade email capabilities with integration to AWS services, mobile device management, and data encryption.
Recent Incidents (Last 24 Hours)
Last refresh: 2026-05-09 13:58 UTC (4m ago)

Service is operating normally: [RESOLVED] Increased Error Rate and Latency

Resolved

Starting May 7 4:20 PM PDT, we experienced increased impaired EC2 instances and degraded EBS volumes in a single facility (data center) within a single Availability Zone (use1-az4) in the US-EAST-1 Region. The issue was caused by a thermal event resulting in a loss of power. As part of our recovery effort, we shifted traffic away from the impacted Availability Zone for most services at May 7 5:...

Incident
Location: United States (US)
Started: 2026-05-08 20:04 UTC (17h ago)
Updated: 2026-05-08 20:04 UTC (17h ago)
Resolved: 2026-05-08 20:04 UTC (17h ago)

Service impact: Increased Error Rate and Latency

Resolved

We have begun to see improvements in the overall number of affected EC2 instances and degraded EBS volumes in a single Availability Zone (use1-az4) in the US-EAST-1 Region. The steps taken to supply additional cooling capacity have been showing steady signs of progress. Some EBS Volumes and EC2 instances affected by the issue will continue to experience impairments while we continue to drive th...

Incident
Location: United States (US)
Started: 2026-05-08 16:00 UTC (22h ago)
Updated: 2026-05-08 16:00 UTC (22h ago)
Resolved: 2026-05-08 16:00 UTC (22h ago)