Aircall

Contact Center

Website

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Description

Aircall is a cloud-based customer communications platform that provides business phone systems, call center software, and AI-powered conversation intelligence. It offers VoIP calling, AI Voice Agents, AI Assist, WhatsApp messaging, and integrations with CRMs and help desks for sales and support teams.

Status Page

https://status.aircall.io/

Active Incidents

Last refresh: 2026-04-27 19:00 UTC (33m ago)

Degraded Service for Outbound Calls to Chile

Identified

We have identified the cause of increased call failure rates affecting outbound calls to Chilean numbers. Our network and carrier relations teams are actively working with our partner carrier to find a resolution and restore call quality and connection rates to Chilean destinations as quickly as possible.

Incident

Location: Chile (CL)

Started: 2026-04-21 21:26 UTC (5d ago)

Updated: 2026-04-21 21:26 UTC (5d ago)

Resolved: N/A