Showing all active incidents plus resolved incidents from the last 15 days.
Neon One
Neon CRM Intermittent slowdown
Bonterra
EA and NGP VAN Monthly Maintenance
Blackbaud
Active Issue Alert – Support - #000693232
Neon One
Disruption to Neon CRM Email Service
Bonterra
EA and NGP VAN Monthly Maintenance
Bonterra
EA and NGP VAN Monthly Maintenance
Bonterra
EA and NGP VAN Monthly Maintenance
Blackbaud
Active Issue Alert – Blackbaud Guided Fundraising - #000693042
EverTrue
EverTrue/Exports: Scheduled exports not delivered
Neon One
Chariot DAFpay Scheduled Maintenance for Vanguard Charitable
Bonterra
Penelope Maintenance - Canada, US, UK
Canada (CA) + 1
Bonterra
Mobilize Monthly Maintenance
Neon One
Neon CRM Scheduled Maintenance (September 12, 2026)
Bonterra
Penelope AU maintenance
Australia (AU)
Gravyty
Advance: Content Builder Editing Unavailable
Canada (CA)
Blackbaud
Active Issue Alert - Payment Services - #000692576
Blackbaud
Active Issue Alert – Payment Services - #000692450
Blackbaud
Active Issue Alert – Luminate Online - #000692384
Togetherwork
Togetherpay Production Environment Update
Bonterra
Critical Maintenance - NGP VAN / EveryAction
Bloomerang
ACH donation errors for Stripe Express (Legacy Bloomerang Payments) for Kindful Fundraising Tools
Blackbaud
Active Issue Alert – Financial Edge NXT - 000692249
Bonterra
OneCause will undergo scheduled maintenance
Bonterra
ETO AU will undergo scheduled maintenance
Bonterra
ActionKit will undergo scheduled maintenance
Bonterra
DonorDrive will undergo scheduled maintenance
Bonterra
NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance
Bonterra
Apricot - Canada and US will undergo scheduled maintenance
Canada (CA)
Bonterra
Apricot AU will undergo scheduled maintenance
Bonterra
ETO - Canada, US Public, and US Private will undergo scheduled maintenance
Canada (CA)
Bonterra
ETO AU will undergo scheduled maintenance
Bonterra
Network for Good will undergo scheduled maintenance
Bonterra
DonorDrive will undergo scheduled maintenance
Bonterra
Apricot - Canada and US will undergo scheduled maintenance
Canada (CA)
Bonterra
ETO AU will undergo scheduled maintenance
Bonterra
Mobilize will undergo scheduled maintenance
Bonterra
NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance
Bonterra
OneCause will undergo scheduled maintenance
Bonterra
ETO - Canada, US Public, and US Private will undergo scheduled maintenance
Canada (CA)
Bonterra
Network for Good will undergo scheduled maintenance
Bonterra
Network for Good will undergo scheduled maintenance
Bonterra
NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenance
Bonterra
DonorDrive will undergo scheduled maintenance
Bonterra
OneCause will undergo scheduled maintenance
Bonterra
ETO - Canada, US Public, and US Private will undergo scheduled maintenance
Canada (CA)
Bonterra
ETO AU will undergo scheduled maintenance
Bonterra
ActionKit will undergo scheduled maintenance
Bonterra
DonorDrive will undergo scheduled maintenance
Planning Center
Mulitracks outage currently affecting access to files and charts
Bonterra
Apricot Monthly Maintenance - Canada and US
Canada (CA)
Planning Center
Some idle Check-Ins stations may not be receiving live updates
Bonterra
Apricot AU Monthly Maintenance
Australia (AU)
Bonterra
Apricot: General Slowness Being Investigated
PBS
Outage - Errors on the PBS App and when playing videos on pbs.org
Bonterra
Some Survey Responses are not displaying correctly in Create a List
Blackbaud
Active Issue Alert – Blackbaud Altru® - #000691526
Togetherwork
Togetherpay Production Environment Update/Outage
Bonterra
Omni-search is not working for some Users
Blackbaud
Active Issue Alert – Blackbaud Merchant Services™ - #000691282
Bonterra
NGP VAN and EveryAction - Recurring Commitment Processing
Planning Center
Donation processing disruption
Blackbaud
Active Issue Alert – Luminate Online - #000691216