DrFirst Notification - Scheduled System Maintenance - Production - E-Prescribing Desktop Region (Rcopia) September 16th, 10:00 PM ET

Purchases on Android are down

Release EHMP Services in Professional

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – September 17, 2026, 10:00 PM ET

Support Phone Line and Chat Experiencing Intermittent Outage

DrFirst Notification - Scheduled System Maintenance – Production - PDMP - September 16, 2026, 3:00 AM ET

Cloud 9 - Connect Two Way Messaging unavailable.

Status Update: Aus Maintenance

Status Update: CA + US Maintenance

32.0.0 Release - PRODUCTION environment

32.0.0 Release - SANDBOX environment

Release EHMP Services in PKG

Scheduled Maintenance Notice

Scheduled Maintenance Notice

DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – September 13, 2026, 6:15 AM ET

DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – September 12, 2026, 10:50 PM ET

TigerConnect Platform Issue: TigerConnect Clinical Collaboration Platform - Logouts

DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – September 12, 2026, 6:15 AM ET

DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – September 11, 2026, 9:45 PM ET

Denticon login issues.

Investigating site and mobile app outages for home and profile feeds

System Incident - Revenue Performance Advisor - Production

System Incident - MedRx - Production

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia Region 3)

Release EHMP Services in Enterprise

Sporadic Email Failures on EU Production Instance

The EHR will be temporarily offline for scheduled maintenance.

Artera Scheduled Maintenance 9/10/2026

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – September 10, 2026, 10:00 PM ET

New Denticon Version

DrFirst Notification - Scheduled System Maintenance – Production - Prescription Routing (Gadget) – September 10, 2026, 10:00 PM ET

System Incident - Pharmacy Network Solutions - Production

Weather Data Unavailable on Activities

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – September 9, 2026, 10:00 PM ET

DrFirst Notification - Scheduled System Maintenance - Staging - September 9th, 1:00 PM ET

Log visibility is delayed

DrFirst Notification - Scheduled System Maintenance – Production - PDMP - September 9, 2026, 3:00 AM ET

Scheculed maintenance in all services

Redcrier - All e-learning courses are showing as event courses and are not being marked as complete

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – September 8, 2026, 10:00 PM ET

Unexpected API and Dashboard Outage - 3rd party service outage

Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)

Some Members are only seeing Just Workouts in Personalized Plans

Status Update: CA + US Maintenance

Status Update: Aus Maintenance

System Incident - Pharmacy Software Solutions - Production

System Incident - Medical Network - Batch - Production

Cloud 9 performance issues

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – September 3, 2026, 10:00 PM ET

Scareware on Marketing Website

Potential impact for PetDesk Customers

PDMP Third-Party Incident

Status Update: Aus Maintenance

Status Update: CA + US Maintenance

DrChrono Maintenance

DrFirst Notification - Scheduled System Maintenance – Production – PDMP - September 2, 2026, 9:00 PM ET

DrFirst Notification - Scheduled System Maintenance – Production - E-Prescribing Desktop (Rcopia) – September 2, 2026, 10:00 PM ET

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)

System Incident - Optum Integrity One - Production

System Incident - Enterprise CAC - Production

DrFirst Notification - Scheduled System Maintenance – Staging - E-Prescribing Desktop (Rcopia) – September 2, 2026, 2:00 PM ET

KareInn - Performance Issue

Status Update: Aus Maintenance

DrFirst Notification - Scheduled System Maintenance – Production - PDMP - September 2, 2026, 3:00 AM ET

Status Update: CA + US Maintenance