URL Inspection: https://helpdesk.mabgroup.com

Email Provider	Microsoft 365 Microsoft 365 (formerly Office 365) provides business email hosting using Exchange Online.
Description: Microsoft 365 (formerly Office 365) provides business email hosting using Exchange Online. It offers custom domain email addresses, Outlook integration, large mailbox storage, and advanced security features along with the full Microsoft Office suite. View full details
Evidence: • DNS Record MX: mabgroup-com.mail.protection.outlook.com (root domain: mabgroup.com) • DNS Record MX: mabgroup-com.mail.protection.outlook.com • Subdomain autodiscover.mabgroup.com: CNAME: Reverse DNS: autodiscover.outlook.com • DNS Record TXT: v=spf1 include:spf.protection.outlook.com -all (root domain: mabgroup.com) • DNS Record TXT: v=spf1 include:spf.protection.outlook.com -all

Certificate Authority	Let's Encrypt Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG).
Description: Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG). It provides free SSL/TLS certificates to enable encrypted HTTPS on websites, making web security accessible to everyone. It's one of the most widely used certificate authorities globally. View full details
Evidence: • SSL Certificate Issuer: C=US, O=Let's Encrypt, CN=R12

Business	Zoho Desk Zoho Desk is an AI-powered help desk software designed to streamline customer service operations.
Description: Zoho Desk is an AI-powered help desk software designed to streamline customer service operations. The platform provides omnichannel support across 10+ communication channels, AI capabilities with Zia AI agents, ticket management, automation workflows, and self-service options including knowledge bases and community forums. View full details
Evidence: • CNAME: Reverse DNS: desk.cs.zohohost.com

Email	Zoho Mail Zoho Mail is a business email hosting service that provides professional email addresses with custom domain support.
Description: Zoho Mail is a business email hosting service that provides professional email addresses with custom domain support. It offers ad-free email, calendar, contacts, and tasks management, along with integration with Zoho's productivity suite. View full details
Evidence: • Header Content-Security-Policy (default-src): https://static.zohocdn.com • Header Content-Security-Policy (style-src): https://static.zohocdn.com • Header Content-Security-Policy (img-src): https://static.zohocdn.com