URL Inspection: https://helpdesk.it.works

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301

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Technologies

Technologies Detected

Infrastructure & Network (2)

DNS Provider	Name.com DNS Name.com DNS is a DNS hosting service provided by Name.com, a domain registrar and web hosting company.
Description: Name.com DNS is a DNS hosting service provided by Name.com, a domain registrar and web hosting company. It offers DNS hosting with domain registration and provides DNS management tools integrated with Name.com's services. View full details
Evidence: • DNS Record NS: ns1cvw.name.com (root domain: it.works) • DNS Record NS: ns2gtx.name.com (root domain: it.works) • DNS Record NS: ns3gmt.name.com (root domain: it.works) • DNS Record NS: ns4bty.name.com (root domain: it.works) • DNS Record NS: ns1cvw.name.com ... and 3 more

Email Provider	Microsoft 365 Microsoft 365 (formerly Office 365) provides business email hosting using Exchange Online.
Description: Microsoft 365 (formerly Office 365) provides business email hosting using Exchange Online. It offers custom domain email addresses, Outlook integration, large mailbox storage, and advanced security features along with the full Microsoft Office suite. View full details
Evidence: • DNS Record MX: it-works.mail.protection.outlook.com (root domain: it.works) • DNS Record MX: it-works.mail.protection.outlook.com • Subdomain autodiscover.it.works: CNAME: Reverse DNS: autodiscover.outlook.com • DNS Record TXT: v=spf1 include:spf.protection.outlook.com include:spf.UAE.exclaimer.net -all (root domain: it.works) • DNS Record TXT: v=spf1 include:spf.protection.outlook.com include:spf.UAE.exclaimer.net -all

Analytics & Marketing (1)

Analytics	Google Console Google Search Console (formerly Google Webmaster Tools) is a free service from Google that helps website owners monitor and maintain their site's presence in Google search results.
Description: Google Search Console (formerly Google Webmaster Tools) is a free service from Google that helps website owners monitor and maintain their site's presence in Google search results. It provides insights into search performance, indexing status, and technical SEO issues. View full details
Evidence: • DNS Record TXT: google-site-verification=D2aVVxNm8tChrMHvf_7SqjO3wrYoNyxLSrTWhixzGMw (root domain: it.works) • DNS Record TXT: google-site-verification=D2aVVxNm8tChrMHvf_7SqjO3wrYoNyxLSrTWhixzGMw

Advertising & Payments (1)

Payments	Stripe Stripe is a payment processing platform that helps businesses accept online payments.
Description: Stripe is a payment processing platform that helps businesses accept online payments. It provides payment APIs, subscription billing, marketplace payments, and financial infrastructure for internet businesses of all sizes. View full details
Evidence: • DNS Record TXT: stripe-verification=c0af857e607591304716a9803fb0391df41b5f95ef783dd9a3431e932687e0b4 (root domain: it.works) • DNS Record TXT: stripe-verification=c0af857e607591304716a9803fb0391df41b5f95ef783dd9a3431e932687e0b4

SSL & Certificates (1)

Certificate Authority	Let's Encrypt Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG).
Description: Let's Encrypt is a free, automated, and open certificate authority run by the Internet Security Research Group (ISRG). It provides free SSL/TLS certificates to enable encrypted HTTPS on websites, making web security accessible to everyone. It's one of the most widely used certificate authorities globally. View full details
Evidence: • SSL Certificate Issuer: C=US, O=Let's Encrypt, CN=R13

Other (6)

Business	Freshservice Freshservice is an AI-powered IT service management (ITSM) platform from Freshworks.
Description: Freshservice is an AI-powered IT service management (ITSM) platform from Freshworks. It provides service desk, IT asset management, and IT operations management to help organizations deliver and support IT services with automation and self-service. View full details
Evidence: • Subdomain support.it.works: CNAME: Reverse DNS: 1da3403c891b661522912c74a27bd82b.freshservice.com

Business	Zoho Desk Zoho Desk is an AI-powered help desk software designed to streamline customer service operations.
Description: Zoho Desk is an AI-powered help desk software designed to streamline customer service operations. The platform provides omnichannel support across 10+ communication channels, AI capabilities with Zia AI agents, ticket management, automation workflows, and self-service options including knowledge bases and community forums. View full details
Evidence: • CNAME: Reverse DNS: desk.cs.zohohost.com

Cloud	Cloudflare Cloudflare is a global cloud services provider that offers CDN, DDoS protection, DNS, security, and performance optimization services. Active incidents
Description: Cloudflare is a global cloud services provider that offers CDN, DDoS protection, DNS, security, and performance optimization services. It helps websites and applications improve speed, security, and reliability through its global network of data centers. View full details
Evidence: • IP 162.159.140.147 → ASN 13335 (Cloudflare)

Cloud	Microsoft Microsoft is a multinational technology company that develops and licenses software, cloud services, and hardware products.
Description: Microsoft is a multinational technology company that develops and licenses software, cloud services, and hardware products. It provides operating systems, productivity applications, cloud computing, and enterprise technology solutions. View full details
Evidence: • DNS Record TXT: MS=ms90485535 (root domain: it.works) • DNS Record TXT: MS=ms90485535

Email	GoDaddy GoDaddy Email is a business email hosting service that provides professional email addresses with your domain name.
Description: GoDaddy Email is a business email hosting service that provides professional email addresses with your domain name. It includes webmail, calendar, and contact management features. View full details
Evidence: • Subdomain www.it.works: Reverse DNS: 153.173.205.92.host.secureserver.net

Email	Zoho Mail Zoho Mail is a business email hosting service that provides professional email addresses with custom domain support.
Description: Zoho Mail is a business email hosting service that provides professional email addresses with custom domain support. It offers ad-free email, calendar, contacts, and tasks management, along with integration with Zoho's productivity suite. View full details
Evidence: • Header Content-Security-Policy (default-src): https://static.zohocdn.com • Header Content-Security-Policy (style-src): https://static.zohocdn.com • Header Content-Security-Policy (img-src): https://static.zohocdn.com