Zai

Payments

Website

Resolving…

Description

Zai (HelloZai) is a payments platform for platforms and marketplaces. It provides multi-party payment orchestration, automated payouts, virtual accounts, and API-based integration for fintech, marketplaces, and earned wage access.

Status Page

https://status.hellozai.com

Active Incidents

Last refresh: 2026-09-16 18:45 UTC (12m ago)

Planned upstream maintenance for NPP

In Progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: Australia (AU)

Started: 2026-09-10 09:50 UTC (6d ago)

Updated: 2026-09-16 16:00 UTC (2h ago)

Resolved: N/A

2026-09-16 15:00 UTC (3h ago) : Maintenance will begin as scheduled in 60 minutes.

2026-09-10 09:50 UTC (6d ago) : Our upstream provider will be performing scheduled maintenance on: Maintenance Window: Thursday, 17 September 2026 From 2:00 AM to 6:00 AM AEST Estimated Duration: 4 hours Impact: NPP payments processing may experience intermittent disruptions for up to 60 secs. During the maintenance window, you may encounter errors or timeouts when processing payments. NPP Payins may be rejected. NPP Payouts ...