Worldpay

Payments

Website

Resolving…

Description

Worldpay is a global payment processing company that enables businesses to accept payments across online, in-store, and mobile channels. It provides payment processing, fraud protection, and commerce solutions for merchants and enterprises worldwide.

Status Page

https://status.worldpay.com/

Active Incidents

Last refresh: 2026-09-14 17:30 UTC (34m ago)

INC0645194 - Projected Available Balance (Wallet Balance) - Incorrect Available Balances

Identified

There is a third-party issue which is causing incorrect balances in the Dynamic Payout - Projected Available Balance (Wallet Balance) report. The third-party is continuing to work to resolve an internal file issue to restore service. Worldpay is continuing to implement the daily workarounds to correct the Wallet Balances in the Dynamic Payout dashboard. Due to the recovery actions the Dynamic P...

Incident

Location: —

Started: 2026-09-08 18:44 UTC (5d ago)

Updated: 2026-09-11 20:52 UTC (2d ago)

Resolved: N/A

2026-09-10 20:48 UTC (3d ago) : There is a third-party issue which is causing incorrect balances in the Dynamic Payout - Projected Available Balance (Wallet Balance) report. A potential fix is being tested overnight in a lower environment. Worldpay is continuing to implement the daily workaround to correct the Wallet Balances in the Dynamic Payout dashboard. Due to the recovery actions the Dynamic Payout dashboard User Interf...

2026-09-10 15:51 UTC (4d ago) : The third-party is continuing to work to resolve an internal issue causing incorrect balances in the Dynamic Payout - Projected Available Balance (Wallet Balance) report. Worldpay is implementing a workaround daily to correct the Wallet Balances in the Dynamic Payout dashboard. Due to the recovery actions being implemented the Dynamic Payout dashboard User Interface (UI) outlay may appear diffe...