Voyado

Marketing

Website

Resolving…

Description

Voyado is a customer experience platform for retailers and e-commerce brands. It provides loyalty programs, marketing automation, and personalization to help businesses engage customers across channels and grow lifetime value.

Status Page

https://status.voyado.com

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-17 05:19 UTC (47m ago)

[Elevate] Duplicate facet value might be shown when selecting a translated facet value

Resolved

This incident has been resolved

Incident

Location: Sweden (SE)

Started: 2026-09-16 14:29 UTC (15h ago)

Updated: 2026-09-16 17:35 UTC (12h ago)

Resolved: 2026-09-16 16:23 UTC (13h ago)

2026-09-16 14:29 UTC (15h ago) : When a shopper selects a facet value that has a translated label. The response may contain that value twice; once with the correct product count and once marked as selected with a count of 0. Filtering itself works correctly and the correct products are returned. The impact is limited to how the facet value list is presented, which can cause the value to appear duplicated, or not highlighted as...

Voyado Engage - Service window

Resolved

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Incident

Location: Sweden (SE)

Started: 2026-09-14 09:00 UTC (2d ago)

Updated: 2026-09-16 15:01 UTC (15h ago)

Resolved: 2026-09-16 15:01 UTC (15h ago)

2026-09-14 09:00 UTC (2d ago) : Every Tuesday at 21:00 CET/CEST we reserve the right to perform scheduled maintenance on Voyado Engage. Normally this won't affect availability at all, but on some rare occasions unresponsiveness or degraded performance may be experienced during the upgrade. We do apologize in advance for any impact on your work and/or availability, but hope that the things we release to production will make it...

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