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Sprinklr

Marketing
Description
Sprinklr is an AI-native customer experience platform that unifies customer service, social media management, marketing, and insights.
Active Incidents
Last refresh: 2026-03-09 20:18 UTC

AWS Operational issue– Multiple services impacted

Identified

To our valued customer, We hope you and your teams are safe and doing as well as possible under the circumstances. We fully recognize how difficult the situation on the ground is, with the level of uncertainty and disruption your community is experiencing. Our thoughts are with you, and we appreciate the resilience you and your teams continue to show. We are writing to update you on the service...

Incident
Started: 2026-03-01 21:39 UTC
Updated: 2026-03-04 21:53 UTC
Resolved: N/A

Bitly Posts Failing Due to SSL Certificate Issue

Identified

Hi Team, We are currently experiencing an issue where posts are failing with error "PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target" Bitly Shortner Service is failing because of SSL certificate issue. Our team is actively investigating the issue and working to resolve it as quickly as possible. Me...

Incident
Started: 2026-02-23 23:20 UTC
Updated: 2026-02-23 23:40 UTC
Resolved: N/A