Socure

Digital Identity

Website

Resolving…

Description

Socure is a digital identity verification platform that helps organizations verify identities and prevent fraud. It provides identity proofing, document verification, and risk assessment tools for onboarding and transaction security.

Status Page

https://status.socure.com/

Recent Incidents (Last 24 Hours)

Last refresh: 2026-09-17 09:20 UTC (24m ago)

[SEV3] Batch processing delays on the dashboard

Resolved

This incident has been resolved.

Incident

Location: —

Started: 2026-09-16 14:36 UTC (19h ago)

Updated: 2026-09-16 14:49 UTC (18h ago)

Resolved: 2026-09-16 14:49 UTC (18h ago)

2026-09-16 14:36 UTC (19h ago) : We are investigating delays affecting batch processing on the dashboard. Customers may experience delayed processing while we review the issue.

[Sev3] Increased Latency with Sigma Fraud and Synthetic

Resolved

The issue impacting Fraud and Synthetic services has been resolved, and service has returned to normal operation. Customers should no longer experience increased latency or delays when accessing Fraud and Synthetic services

Incident

Location: —

Started: 2026-09-16 09:39 UTC (1d ago)

Updated: 2026-09-16 10:12 UTC (23h ago)

Resolved: 2026-09-16 10:12 UTC (23h ago)

2026-09-16 10:07 UTC (23h ago) : We’re seeing an improvement in latency affecting some customers using our Fraud and Synthetic products. We’ll continue to monitor the situation closely.

2026-09-16 09:39 UTC (1d ago) : We are observing increased latency affecting some customers using our Fraud and Synthetic products. Our team is actively investigating the issue. API requests are completing successfully, and we are not observing any API failures at this time. We will provide further updates as more information becomes available.