Scalepoint

Finance

Website

Resolving…

Description

Scalepoint provides cloud software for non-life insurers to run policy administration, claims, and repair networks. Its multi-tenant SaaS products digitize underwriting, claims handling, and customer journeys for carriers across Europe.

Status Page

https://status.scalepoint.com

Active Incidents

Last refresh: 2026-06-28 03:19 UTC (6m ago)

Issue affecting service partner claim access - HUB Property

Identified

We have identified the cause of the issue affecting service partner access to claims in HUB Property. A fix is being worked on now, and we will provide a further update once it has been deployed or we have more information

Incident

Location: —

Started: 2026-06-26 09:35 UTC (1d ago)

Updated: 2026-06-26 12:59 UTC (1d ago)

Resolved: N/A

2026-06-26 09:35 UTC (1d ago) : We are aware of an issue affecting some external service partners in HUB Property. It primarily impacts external service partner accounts when they are first granted access to a claim. We are investigating with the highest priority and will provide an update as soon as we have more information or the issue is resolved.

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