Sardine

Payments

Website

Resolving…

Description

Sardine is a fraud prevention and compliance platform for fintech and payment companies. It provides identity verification, fraud detection, and compliance tools to help businesses prevent fraud, meet regulatory requirements, and improve user onboarding and transaction security.

Status Page

https://status.sardine.ai

Recent Incidents (Last 24 Hours)

Last refresh: 2026-07-01 11:19 UTC (8m ago)

Performance degradation on APIs

Resolved

This incident has been resolved.

Incident

Location: —

Started: 2026-06-30 13:58 UTC (21h ago)

Updated: 2026-06-30 19:41 UTC (15h ago)

Resolved: 2026-06-30 19:41 UTC (15h ago)

2026-06-30 13:58 UTC (21h ago) : We are currently investigating this issue.

Increased latency in PROD US instance API

Resolved

### Summary Due to a database performance issue, API calls to `/v1/customer` , `/v1/issuing/risks` and `/v1/feedbacks` in June 25th faced increased latency. ### What happened One of the database we use to load certain customer and transaction data experienced slow latency for queries used in our customer and feedback APIs, causing latency issues on those APIs from 15:20 UTC to 16:23 UTC at June...

Incident

Location: —

Started: 2026-06-25 15:20 UTC (5d ago)

Updated: 2026-06-30 18:51 UTC (16h ago)

Resolved: 2026-06-25 16:23 UTC (5d ago)

2026-06-25 16:23 UTC (5d ago) : The incident regarding the latency increased has been resolved. It started at 15:20 UTC and lasting until 16:23 UTC. We'll include a postmortem into this status page in the future.

2026-06-25 15:56 UTC (5d ago) : We are currently investigating this issue.